Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Corpus Christi, TX
At Richline Technical Services, we strive to be more than just an IT providerwe aim to be your trusted technology partner and advisor. Founded in 2001, we have established ourselves as a premier consulting and IT support firm in South Texas, with headquarters in Corpus Christi. Our team of certified professionals holds industry-recognized credentials from Microsoft, Cisco, Citrix, Mitel, and other leading organizations. We specialize in creating symbiotic relationships where our expertise helps businesses optimize their IT infrastructure, reduce costs, and enhance productivity.Our approach prioritizes transparency, ethical guidance, and tailored solutions that align with your specific needs, even if it means recommending alternatives outside our direct offerings. With a focus on customer service and technical excellence, we serve clients locally while leveraging global partnerships to deliver comprehensive technology solutions.
Services
IT Helpdesk
Cyber Security Solutions
Network Design
Cloud Hosting
Phone Systems
Data Backup
Wireless Networks
Video Conferencing
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency IT support for critical business needs.
- Our team includes certified engineers with expertise in leading technologies.
- Honest, client-first approach prioritizing solutions that align with your goals.
- AntiVirus Assurance included in Managed Service Plans for peace of mind.
- Cybersecurity solutions backed by a 24/7 Security Operations Center (SOC).
Associations and certifications
- Microsoft
- Cisco
- Citrix
- Mitel
- Sonicwall
What people say
24/7 emergency support
Certified technicians
Proactive cybersecurity
Reliable solutions
Services
IT Helpdesk
Our fully staffed helpdesk provides live support during business hours and emergency assistance after hours. We handle everything from basic troubleshooting to complex network issues, ensuring minimal downtime for your business. Our team prioritizes clear communication and rapid resolution to keep your operations running smoothly.
Cyber Security Solutions
We offer enterprise-grade cybersecurity solutions tailored for small businesses, including 24/7 monitored Endpoint Detection and Response (EDR) and Security Operations Center (SOC) support. Our services include risk assessments, ransomware protection, and employee training to safeguard against evolving threats and ensure compliance with industry standards.
Cloud Hosting
Our cloud solutions include hosted VoIP phone systems, virtual desktops, and server management. These services provide scalable, secure, and cost-effective alternatives to on-premises infrastructure, enabling remote access and business continuity. We ensure seamless integration and ongoing support for optimal performance.
Data Backup
We implement robust backup and disaster recovery plans to protect against data loss from hurricanes, cyberattacks, or hardware failures. Our solutions include onsite and offsite backups, ensuring rapid recovery and minimal disruption to your business operations during emergencies.
Phone Systems
Pyramid Communications, our division for telecom services, offers cloud-hosted and premise-based phone systems, structured cabling, and video conferencing solutions. We support modernization of outdated systems and provide maintenance for legacy equipment, ensuring reliable communication infrastructure for businesses of all sizes.
People
Josh Richline
Managing Partner
Certified by Microsoft, Citrix, and Mitel, Josh specializes in VoIP and cybersecurity. He leads large networking projects and combines technical expertise with a passion for sailing and bourbon.
Tommy King
Partner
With RTS since 2005, Tommy focuses on client solutions and community engagement through coaching and local initiatives.
Brennan Gonzalez
Sales Engineer
Brennan designs customized technology solutions while balancing family time through coaching and outdoor activities.
Questions
What IT services do you offer?
We provide helpdesk support, network design, cybersecurity, cloud hosting, data backup, and telecom solutions through our Pyramid Communications division.
Are you available for emergencies after hours?
Yes, we have on-call technicians 24/7, though emergency after-hours work may incur additional charges.
Do you serve businesses outside South Texas?
Yes, while based in Corpus Christi, our partnerships enable global service delivery for IT and telecom needs.
What cybersecurity protections do you provide?
We offer 24/7 SOC-monitored EDR, ransomware guarantees, security audits, and employee awareness training to mitigate cyber risks.
Can you manage Office 365/email systems?
Yes, we provide enhanced management with spam filtration, security features, and compliance support beyond standard Microsoft offerings.
Do you work with legacy phone systems?
Yes, Pyramid Communications supports maintenance and modernization of older systems from brands like Mitel and Avaya.
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