Business Details
Your Trusted IT Partner in Bonners Ferry
Cox Techs was founded on a commitment to delivering reliable, stress-free IT solutions for businesses and individuals. With over a decade of experience, we specialize in custom computer builds, remote technical support, and comprehensive data backup systems tailored to client needs. Our team combines deep technical expertise with personalized service, ensuring seamless technology integration and ongoing support. We prioritize long-term client relationships, offering both in-person and remote assistance across North Idaho and beyond. Our proven track record includes critical IT management for organizations like the Boundary County Library, demonstrating our ability to handle complex technology challenges.By staying at the forefront of industry advancements, we provide innovative solutions such as wireless bridge installations and security camera systems. Our dedication to excellence has earned trust from clients like Heidi Stockton, who praise our responsiveness and cost-effective approach. With expanded operations in Sandpoint and continued family leadership, we remain focused on empowering clients through dependable technology solutions.
Services
Backups & Storage
Custom Computer Builds
Remote Tech Support
Wireless Bridges
Security Cameras
Project Development
Highlights and features
- We offer 10+ years of proven IT expertise with real-world business applications
- Our team provides both remote and in-person technical support solutions
- Custom computer builds use premium components for superior performance
- We implement redundant backup systems with Datarang in Spokane for data security
- Family-owned business maintains personalized service approach across all operations
What people say
Talented services
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Services
Backups & Storage
Our redundant onsite and offsite backup solutions protect against data loss from disasters. Using Datarang's Spokane infrastructure, we implement automated systems that ensure business continuity. Clients receive regular verification reports and immediate recovery options for critical business data.
Custom Computer Builds
We design high-performance custom computers tailored to specific needs. Using premium components, our builds outperform generic systems while offering full customization for gaming, business applications, or specialized technical requirements. Each build includes comprehensive testing and optimization.
Remote Tech Support
Commercially licensed with Teamviewer and Zoho Quick Connect, we provide immediate remote assistance. Our technicians resolve issues from simple troubleshooting to complex network configurations, available for emergency support during regular business hours with follow-up in-person visits when needed.
Wireless Bridges
Point-to-point wireless solutions connect multiple locations without physical cabling. Ideal for extending internet access to outbuildings or security systems, these installations include site surveys, equipment selection, and ongoing maintenance for reliable connectivity between locations.
Security Cameras
Integrated video and audio surveillance systems monitor properties with mobile alerts. Our installations include system design, equipment selection, and integration with existing IT infrastructure. Systems feature remote access, motion detection, and secure cloud storage options.
Questions
How does your remote support process work?
We use Teamviewer and Zoho Quick Connect for secure remote access. Customers download a small connector file, then our technicians can diagnose and resolve issues in real-time while explaining each step.
What backup solutions do you offer?
We implement redundant onsite and offsite backups with Datarang in Spokane. This dual protection ensures data recovery from any location while maintaining regular verification checks.
Do you provide in-person service outside Bonners Ferry?
Yes, we expanded to Sandpoint five years ago and serve Bonner County, Montana, and Washington with both remote and on-site technical support options.
Can you help with complete network setup?
Yes, our project development service includes full network design, hardware selection, and implementation. We translate technical requirements into practical solutions tailored to business needs.
What makes your custom computer builds different?
We use premium components with full system testing and optimization. Our builds focus on reliability and performance, avoiding generic configurations to meet specific gaming or business requirements.
