Business Details
23 Years
experience
Your Trusted Computer Repair & IT Solutions Partner in Steubenville
Founded in 2003, PC Express has been dedicated to meeting the computer repair and IT service needs of individuals and businesses in the Ohio Valley region. As a division of The Ridgefield Group, Inc.a company with nearly two decades of experience in business computingwe combine proven expertise with personalized service to deliver reliable technology solutions. Our team specializes in resolving hardware and software issues, removing viruses and malware, and ensuring data security through seamless transfers and recovery.For businesses, we offer PC Express Pro, a service providing expedited on-site and remote IT support to minimize downtime. We prioritize customer satisfaction by offering transparent consultations, waiving diagnostic fees when issues cannot be resolved, and helping clients leverage manufacturer warranties. With locations serving Steubenville and surrounding areas, we remain committed to technical excellence and community-focused service.
Services
Virus Removal
Data Transfer
Hardware Repair
Software Troubleshooting
System Tune-Ups
Memory Replacement
PC Express Pro
On-site IT Services
Remote Support
Data Recovery
Details
- Year established: 2003
Highlights and features
- We have over 20 years of combined experience through The Ridgefield Group's expertise.
- We offer on-site and remote IT services for businesses with urgent needs.
- Our team waives diagnostic fees if we cannot resolve your computer issue.
- We specialize in data recovery and secure transfer for personal and business use.
- Our technicians provide transparent consultations and warranty assistance.
What people say
Resolved quickly and properly
Much less than anticipated
Saved me a lot of money
Great
Highly recommend
Services
Virus Removal
Our technicians eliminate viruses and malware from Windows computers, restoring performance and security. We use advanced tools to identify and remove threats while preserving your data. Customers benefit from faster, safer computing and protection against future infections.
Data Transfer
We securely transfer files, photos, and documents between devices or to new storage solutions. This service ensures seamless transitions to upgraded hardware or cloud backups. Clients retain critical data without loss or exposure during system changes.
Hardware Repair
We diagnose and fix hardware issues like power supply failures, memory defects, and component malfunctions. Our repairs extend device lifespans and improve reliability. Customers receive functional computers without the cost of replacements.
PC Express Pro
This service offers priority on-site and remote IT assistance for businesses. Features include expedited repairs, custom plans, and remote monitoring. Companies minimize downtime and maintain efficient operations with tailored technical support.
Software Troubleshooting
We resolve software conflicts, update systems, and enhance computer speed. This service improves usability and stability for personal and business applications. Clients experience smoother performance and reduced technical interruptions.
Questions
What computer repair services do you offer?
We repair hardware/software issues, remove viruses, transfer data, and provide business IT support. Services include memory upgrades, system tune-ups, and data recovery.
Do you provide IT services for businesses?
Yes, PC Express Pro offers on-site, remote, and expedited IT support for businesses to minimize downtime and ensure efficient operations.
Are your technicians experienced?
Our team has over 20 years of combined experience through The Ridgefield Group, specializing in computer repair and business IT solutions.
What if my repair isn't covered by warranty?
We help claim manufacturer warranties when applicable. If we can't resolve an issue, we waive diagnostic fees for transparency and fairness.
Do you offer data backup and transfer services?
Yes, we securely transfer data to new devices or storage solutions and offer cloud backup options to protect your important files.
Videos