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Elevate Your Business with CCW Technology's IT Solutions.

At Burning Diode Technology Services, we understand the importance of safeguarding your business's technology and ensuring that your operations run smoothly. As a trusted partner, we offer a range of services designed to help you empower your business, reduce downtime, and increase productivity. Our comprehensive range of services is tailored to meet the unique needs of our clients, from small and medium-sized businesses to large enterprises.

Our Services

Our services encompass a diverse range of areas, including Office Services, Web Services, and Marketing Services. Our Office Services include Office 365 Cyber Security, Helpdesk Support, Professional Email, and more. We also provide Web Services, including E-commerce Development, Website Design, and Hosting Solutions. In addition, our Marketing Services include Graphic Design, Branding Solutions, Advertising, and Digital Marketing.

Managed Services

at Burning Diode, we understand the importance of proactive management to prevent issues from arising in the first place. Our managed services include On-site and Remote Technical Support, Hosted Desktop Virtualization, Secure Off-site Backups, Managed Security, and Fully Managed Servers. We also provide Pro-active Managed Network Security, software upgrades, and maintenance, as well as Hardware Maintenance and Replacement.

Our Story

The story of Burning Diode began in the Spring of 2013, when the forces behind Aptus Hosting and the original Burning Diode merged. The partners behind Aptus Hosting and the original Burning Diode had a close working relationship and had worked together on many projects since both companies were founded in 2005. The merger brought together a trifecta of circuit smoking knowledge, experience, and creativity. Our goal is to provide reliable, inexpensive, and custom tailored solutions to continuously meet the ever-changing needs of our customers.

Our Partners

Michael Finch started his web/graphics/communications career in 1998 and founded the original Burning Diode in 2005. William Rex brings many years of experience to the partnership as a Database Administrator, Systems Administrator, and Software Developer. He started programming small utilities in Visual Basic in 1994 as a freelance developer and worked in project development at one of the largest ISP's in the Great Lakes region.

Reviews
Positive: Customers praise the company's expertise, professionalism, and quality of service, citing quick responses and helpfulness.
Negative: Some customers express disappointment with the company's customer support, citing unresponsiveness and unprofessional behavior.

Customer Support Experiences

Reviews highlight the importance of customer support, with some customers expressing disappointment with the responsiveness and professionalism of the company's representatives. On the other hand, many customers have had positive experiences with the company's customer service, citing quick responses and helpfulness.

Professionalism and Expertise

The company's team, particularly Matt and Mike, have been praised for their expertise and professionalism in providing top-notch design and work, server-side scripting, and website development. Customers appreciate their help in resolving technical issues and providing support throughout the development process.

Quality of Service

The majority of customers are highly satisfied with the quality of service provided, citing excellent website development, quick responses to questions, and professional conduct. Some customers have been with the company for years, praising their fast, professional, and caring service.

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