Business Details
24 Years
experience
Custom Computers & IT Repair Services in Tupelo
Since 2002, Computer Universe has been dedicated to providing Northeast Mississippi with cutting-edge computer technology solutions. Our mission focuses on building custom computers using premium hardware and software while delivering reliable repair services at competitive prices. With over two decades of experience, we prioritize quality craftsmanship and personalized service to meet the unique needs of our local community. Our team combines technical expertise with a commitment to customer satisfaction, ensuring every system we build or repair meets rigorous standards.We maintain transparency in all operations, offering clear pricing and honest assessments for diagnostics, repairs, and custom builds. Our extensive service menu covers everything from virus removal and data recovery to complete system optimization, backed by a deep understanding of evolving technological demands. By focusing on long-term relationships rather than one-time transactions, we've established ourselves as a trusted partner for both individual consumers and businesses seeking dependable IT solutions.
Services
Computer Repair
Custom Builds
Data Recovery
Virus Removal
System Optimization
Hardware Installation
Operating System Updates
Gaming Computers
Business Computers
Diagnostic Services
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in computer technology since 2002
- We use only the highest quality hardware and software components
- Our team provides transparent pricing with no hidden fees
- We offer comprehensive diagnostics and repair services for all systems
- Our local expertise serves Northeast Mississippi's specific technology needs
Services
Computer Repair
Our comprehensive computer repair service addresses hardware failures, software issues, and system malfunctions. Technicians perform detailed diagnostics to identify root causes before implementing solutions. We handle everything from component replacements to complete system restores while maintaining data integrity throughout the repair process.
Custom Builds
We create tailored computer systems using premium components selected to meet specific performance requirements. Each build incorporates quality-tested hardware with expert installation and configuration. Our process ensures optimal component compatibility and system stability for both gaming and professional applications.
Data Recovery
This service attempts to recover lost or deleted data from storage devices using specialized tools and techniques. While success depends on device condition, our technicians employ multiple recovery methods to maximize data retrieval chances. We handle both physical and logical storage failures.
Virus Removal
Our virus removal service eliminates malicious software through multi-tool scanning and system cleaning. Technicians use updated antivirus solutions to identify and remove threats while preserving essential system files. Post-removal optimization helps prevent future infections and restores system performance.
System Optimization
This service improves computer performance by removing unnecessary files and optimizing system settings. Technicians clean registry entries, manage startup programs, and adjust configurations to enhance speed and responsiveness. Regular optimization helps maintain long-term system efficiency.
People
Joel Scott
CEO/Owner
Co-founder with over 20 years of experience in computer technology. Focuses on maintaining exceptional customer service standards while guiding business strategy. Committed to delivering quality computing solutions for Northeast Mississippi residents.
Ed Rogers
Assistant Sales Manager / Technician
15-year veteran with expertise in computer components and repair services. Specializes in matching customer needs with appropriate technology solutions. Provides technical support while managing sales operations at the Tupelo location.
Jeremy Shaffer
System Build Technician
Two-year team member with gaming industry knowledge. Builds custom gaming systems and assists customers with hardware selection. Handles service counter operations while ensuring technical specifications meet performance expectations.
Chloe Waddle
Customer Service
Year-long employee recognized for professional customer interactions. Manages service check-ins with attention to detail. Maintains equipment handling protocols while providing problem-solving support for client technology issues.
Shelly Maxey-Howell
Sales Representative
New team member demonstrating strong customer service skills. Assists with computing needs assessment and product selection. Contributes to sales operations while learning technical aspects of computer systems and components.
Questions
What services does Computer Universe offer?
We provide custom computer builds, hardware installation, virus removal, data recovery, system optimization, and comprehensive diagnostics for all computer issues.
Do you repair both desktop and laptop computers?
Yes, we handle repairs for both desktop and laptop systems including component replacement, software troubleshooting, and performance optimization services.
Can you build gaming computers?
Yes, we specialize in custom gaming systems with high-performance components tailored to specific gaming requirements and budget considerations.
Do you offer data backup services?
While we recommend regular backups, we provide data transfer services to move files between storage devices or systems during repair processes.
What are your business hours?
We're open Monday through Friday from 9 AM to 6 PM and closed on weekends for regular service operations.
