Your IT Partner for Unmatched Support and Performance
At VNET, we understand that your business is unique, and that's why we offer tailored solutions to meet your specific needs. Our mission is to provide innovative IT services that align with your business goals, ensuring the success and growth of your organization.
Our Expertise
At VNET, we pride ourselves on being specialists in the IT industry, offering cross-trained experts and solutions for nearly any technology need. Whether you're looking for managed services, fiber internet, VoIP, or television services, we've got you covered.
Business Continuity and Cloud Hosted Services
In today's rapidly evolving technology landscape, security breaches and cyber threats are a constant concern. That's why we understand the importance of having a reliable backup solution in place. At VNET, we offer comprehensive Business Continuity and Cloud Hosted Services that ensure your data is safe and secure. Our services include IT Assurance, with a 24/7 Help Desk, Vital Systems Monitoring, Network Security, and Data Backup and Retention.
Cybersecurity
Cybersecurity is paramount to your business's success. That's why we offer a range of cybersecurity solutions, including Intrusion Detection Systems (IDS and IPS), Antivirus software, Firewall protection, and Dual Factor Authentication. We also provide Security Awareness Training for your employees to ensure they're equipped to defend against cyber threats.
Managed IT Services
Our managed IT services are designed to keep your business running smoothly and efficiently. With our expertise, you'll benefit from business continuity, a flat rate IT budget, higher productivity, and more opportunities for growth. Our experts will work closely with you to understand your specific needs and provide customized solutions to meet those needs.
Cloud Hosted Services
At VNET, we understand that implementing new technology can be overwhelming. That's why we offer a range of cloud-hosted services, including email filtering/spam protection, Microsoft 365 migration and management, hosted applications, hosted security, and disaster recovery. Our cloud-hosted services offer numerous benefits, including financial savings, reliability, and scalability.
About Our Company
VNET (Velocity Network) is a trusted provider of IT services, dedicated to helping businesses of all sizes succeed in today's rapidly evolving technology landscape. Our experienced and seasoned technicians are committed to delivering exceptional service and ensuring our clients' data is secure and protected.
Overview of Velocity Network Reviews
The reviews of Velocity Network are overwhelmingly positive, with many customers praising the company's excellent customer service, reliable internet and phone services, and friendly and knowledgeable staff. A few customers have experienced issues with phone service, but overall, the majority of reviews highlight the company's commitment to providing top-notch support and quality services.
Technical Support
Velocity Network's technical support team is highly praised, with many customers expressing gratitude for their help in resolving issues quickly and efficiently. Specialists on the team are described as professional, friendly, and thorough, making it a huge relief to have them as a resource.
Internet and Phone Services
The company's internet and phone services are also highly rated, with many customers praising the speed, reliability, and quality of their connections. Some customers have experienced minor issues with phone service, but overall, the service is described as excellent.
Local Support
The local sales and support team at Velocity Network are praised for their expertise, knowledge, and excellent customer service. Many customers appreciate the fact that they can speak with a local representative who is knowledgeable about their specific needs.
Issues and Concerns
A few customers have expressed concerns with the phone service, including issues with call forwarding and frequent outages. One customer felt that the company does not offer its services to the majority of Erie and that customers must go out of their way to sign up.
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