Business Details
22 Years
experience
Trusted Computer Repair & Tech Services in Wichita
Founded in 2004, Ribbit Computers has established itself as a trusted local technology solutions provider in Wichita, Kansas. Our team of experienced technicians specializes in comprehensive computer repair services, including hardware diagnostics, software troubleshooting, and virus removal, while also offering retail sales of new and refurbished devices. With multiple locations across Wichita and Derby, we provide convenient on-site and remote support services to address diverse technological needs. Our commitment to quality is demonstrated through specialized services like precision soldering repairs, gaming console restoration, and custom-built PCs tailored to high-performance requirements. We maintain transparent communication throughout the repair process, offering detailed diagnostics and clear pricing structures.Our expertise extends to mobile device repairs, data backup solutions, and secure remote IT support using industry-standard tools. By combining technical proficiency with customer-centric service, we aim to deliver reliable solutions that maximize device longevity and performance. Our reputation for prompt service and technical excellence has been built through consistent delivery of quality repairs and personalized attention to client needs. We continuously invest in advanced diagnostic equipment and technician training to maintain our position at the forefront of local technology services. This dedication to professional development ensures our team remains proficient in addressing both current and emerging technological challenges.
Services
Computer Repair
On-Site Services
Remote Support
Antivirus Protection
Data Backups
Soldering Repair
Phone Repair
Gaming Console Repair
Custom PC Builds
Device Sales
Details
- Year established: 2004
Highlights and features
- We have 20 years of experience in computer repair and technology services.
- Our technicians provide same-day repairs for urgent device issues.
- We offer both in-store and on-site service options for customer convenience.
- We maintain transparent pricing with clear diagnostic and repair costs.
- Our team specializes in precision soldering and gaming console repairs.
What people say
Polite and responsive
Experts at what they do
Affordable, quick service
All-around good people
Informed and calm
Services
Computer Repair
Our computer repair service addresses hardware and software issues for desktops and laptops. We perform diagnostics, component replacement, operating system installations, and virus removal. Technicians use professional tools to resolve issues ranging from simple software glitches to complex hardware failures. The service includes clear pricing with a $49.99 quick fix option for minor issues and $100 diagnostic fee for more complex problems.
On-Site Services
We provide convenient on-site technical support at client locations. This service includes hardware diagnostics, software troubleshooting, and basic repairs performed at the customer's home or office. Available during regular business hours, our technicians bring necessary tools and replacement parts to address common issues. Scheduling is available through our website with transparent pricing starting at standard diagnostic rates.
Remote Support
Our remote IT support service uses secure Splashtop software for troubleshooting. Technicians can access devices to resolve software issues, configuration problems, and connectivity challenges. The service costs $74.99 for the first hour with $49.99 for each additional 30 minutes. Sessions require stable internet connection and customer cooperation during the diagnostic process.
Soldering Repair
Specialized soldering services address damaged circuit boards, charging ports, and internal connections. We repair smartphones, tablets, laptops, and gaming consoles using advanced equipment. The process involves precise component replacement and circuit restoration. This service extends device lifespan by repairing issues that would otherwise require full replacements, maintaining original device functionality.
Phone Repair
We offer comprehensive phone repair services for major brands including Apple, Samsung, and Google devices. Our technicians replace screens, batteries, cameras, and speakers while maintaining device integrity. The service includes diagnostic assessment and uses quality replacement parts. Customers receive clear pricing information before repairs begin, with options for same-day service when possible.
People
Alex Harb
Founder
Alex Harb established Ribbit Computers in 2004, bringing extensive technology experience to Wichita. Under his leadership, the company expanded to multiple locations while maintaining focus on quality repairs and customer service. He oversees operations across all branches.
Questions
What types of computer repairs do you offer?
We handle hardware diagnostics, software troubleshooting, virus removal, component replacement, and operating system installations for both PCs and Macs.
Do you offer same-day repair services?
Yes, we provide same-day repairs for common issues when parts are available, with a $49.99 quick fix option for minor problems.
Are your technicians certified?
Our team includes experienced technicians with expertise in computer repair, soldering, and mobile device restoration, maintaining current industry knowledge.
What are your service hours?
We operate Monday through Saturday from 10:00 AM to 7:00 PM at all locations, with remote support available during regular business hours.
Do you offer remote technical support?
Yes, we provide secure remote support using Splashtop software for software-related issues, with pricing starting at $74.99 per session.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments at our physical locations for completed repair services.
