Business Details
24 Years
experience
Managed IT Services in Peterborough, NH
Founded in 2002, we are a managed IT service and software design firm dedicated to providing proactive technology solutions for small businesses, municipalities, and nonprofits. Our approach combines remote monitoring and maintenance tools with 20 years of industry expertise to resolve network and workstation issues before they disrupt operations. Headquartered in Peterborough, NH, we serve 50 clients across New Hampshire and southern Maine, offering comprehensive services including cybersecurity, cloud solutions, and hardware management.Our team of certified professionals takes accountability for resolving technology challenges, acting as an extension of our clients' organizations while maintaining transparency and ethical standards. Through our Sequoya Seeds donation program, we reinvest 5% of client fees into supporting local nonprofits with IT infrastructure needs.
Services
Managed IT Services
Help Desk Support
Network Security
Cloud Services
Hardware Management
Virus Protection
Backup & Recovery
Vendor Management
Remote Monitoring
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in managed IT services
- Our proactive approach prevents technology disruptions before they occur
- We operate as your complete IT department with accountability
- Our team includes certified professionals with specialized expertise
- We reinvest in community technology through our donation program
Services
Managed IT Services
Our proactive IT management combines remote monitoring tools with expert support to maintain business continuity. We prevent network disruptions through predictive maintenance while providing 24/7 accountability for resolving technology issues. Our solutions bridge budget constraints with enterprise-grade infrastructure management.
Network Security
We implement comprehensive network protection using Cisco Meraki firewalls and advanced threat detection systems. Our security framework includes two-factor authentication, identity access management, and enterprise spam filtering to safeguard against cyber threats and data breaches.
Help Desk Support
Our dedicated help desk provides daily technical assistance for software installation, device configuration, and system troubleshooting. Available during business hours, our certified technicians ensure minimal downtime through remote desktop support and prompt issue resolution.
Cloud Services
We deliver scalable cloud infrastructure solutions with enterprise-grade reliability. Our services include secure data storage, application hosting, and hybrid cloud implementations that integrate with existing IT environments while maintaining compliance standards.
Hardware Management
Our proactive hardware management includes lifecycle planning, preventive maintenance, and timely replacements. We optimize technology investments through strategic budgeting while ensuring equipment performance meets business operational requirements.
People
Tom Strickland
President & Co-Owner
With over 20 years in IT leadership, Tom directs technology strategy and operations. He oversees service delivery while maintaining client relationships as part of the founding team.
Debra Strickland
Finance & HR, Co-Owner
Dr. Debra Strickland manages financial operations and human resources. Her expertise ensures organizational stability while supporting technology investment strategies.
Tyler Strickland
Sales & Marketing
Tyler leads business development initiatives and marketing strategy. He connects technology solutions with client needs while expanding community partnerships.
Matt Reid
Support Team Leader
As team leader, Matt coordinates technical support operations. He ensures service excellence through process optimization and staff development programs.
Nevada Mullen
Network Specialist
Nevada focuses on network infrastructure management. His expertise includes system configuration, performance optimization, and implementing security protocols for client networks.
Questions
What IT services do you offer for small businesses?
We provide comprehensive managed IT services including network security, cloud solutions, hardware management, and 24/7 help desk support tailored to small business needs.
Do you serve organizations outside New Hampshire?
Yes, we support clients in southern Maine in addition to New Hampshire businesses and municipalities.
How do you handle emergency IT issues?
Our proactive monitoring prevents most emergencies, but we provide prompt resolution during regular business hours for critical issues.
What cybersecurity measures do you implement?
We deploy Cisco Meraki firewalls, two-factor authentication, identity access management, and enterprise spam filtering to protect client networks.
Can you help with nonprofit technology needs?
Through our Sequoya Seeds program, we allocate 5% of service fees to support nonprofit IT infrastructure, including hardware and ongoing support.
