Providing excellent service at a great price
Who we are
Paradise Computers has been a trusted technology partner for businesses and residential clients in Naples, Florida, since 2007. Founded with a passion for technology and a commitment to exceptional customer service, we've built a reputation for delivering reliable computer repair, maintenance, and optimization services.
Our Mission
Our mission is to empower you with technology that works seamlessly and efficiently. We strive to provide high-quality, affordable solutions that meet your individual needs, whether you require remote support, in-home repairs, or custom computer building.
What sets us apart
- Experienced Team: Our team of certified technicians have over a decade of experience in diagnosing and repairing both hardware and software issues.
- Client-Focused Approach: We prioritize clear communication and personalized solutions tailored to your unique situation.
- Competitive Prices: We offer affordable rates and transparent billing, ensuring transparency throughout the process.
- Data Protection: We prioritize data security by performing a full backup of your hard drive before any repairs are initiated.
Computer Repair & Diagnostics
- Comprehensive diagnosis and repair of all computer hardware and software issues.
- Virus, spyware, and malware removal.
- Data recovery and backup services.
- Operating system installation and optimization.
Remote Support
- Convenient and efficient remote access and troubleshooting for a wide range of issues.
- Secure data encryption for your peace of mind.
- Responsive and personalized support from certified technicians.
Custom Computer Building
- Get a computer built exactly to your specifications, with the components you choose.
- Benefit from our expert advice and guidance in selecting the right hardware and software.
- Enjoy expert installation and setup for a seamless experience.
Additional Services
- Printer and smart home installation.
- Network troubleshooting and optimization.
- Website design and development.
- IT management and support solutions for businesses.
Why choose Paradise Computers?
- Expertise, experience, and personalized service.
- Competitive and transparent pricing.
- Emphasis on data security and integrity.
- Strong commitment to customer satisfaction.
Customer Service and Diagnostic Issues
Many customers have had excellent experiences with Paradise Computer Service, praising their expertise, professionalism, and customer service. The technicians are knowledgeable and patient, willing to explain issues and solutions to customers. They have successfully diagnosed and repaired various problems with computers, including slow performance, corrupted Windows, and hardware issues.
However, one customer had a negative experience, feeling that they were not fully informed about the diagnostic process and were wrongfully told that their hard drive was not the issue. The customer was initially told that Windows was corrupt and needed to be reinstalled, but the problem persisted after reinstalling Windows twice. The customer felt that the technicians did not run in-depth tests and instead just checked if the computer booted and ran some basic tests.
Recommendations and Reputability
Despite the one negative review, many customers have recommended Paradise Computer Service to friends and family. They appreciate the competitive pricing, reasonable costs, and fast turnaround times. The technicians are said to be experts in their field, able to diagnose and repair complex issues. The shop is also trustworthy and transparent, with customers appreciating the willingness of the technicians to explain issues and solutions.
Overall
Paradise Computer Service has a strong reputation for providing excellent customer service, expert diagnosis, and repair of computer issues. While one customer had a negative experience, the majority of customers have been satisfied with their experience and recommend the shop to others.
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