Business Details
34 Years
experience
Emergency
services
Your Trusted IT Partner in Suwanee, GA
Genesis Computers has been delivering comprehensive IT solutions since 1992, founded on the principle of 'One Company, One Call' for streamlined technology management. Our team of seasoned professionals, with industry experience ranging from 4 to 35 years, specializes in proactive monitoring and management of servers, workstations, and network security. We provide disaster recovery solutions through GenVault's automated offsite backups, ensuring compliance with federal and state regulations while mitigating risks from data breaches or natural disasters. Our managed internet circuits optimize bandwidth allocation for enhanced productivity and security, including malware protection and VOIP prioritization.Microsoft 365 integration offers clients secure cloud collaboration tools with premium Office applications and advanced security features. Cloud computing services eliminate capital expenses through scalable, internet-based infrastructure with virtually unlimited storage and bandwidth. With same-day technician dispatch and remote repair capabilities, we minimize downtime while maintaining transparent communication. Our fixed-cost managed services model provides predictable budgeting for network support, allowing businesses to focus on core operations without unexpected IT expenditures.
Services
Managed Services
Disaster Recovery
Cloud Computing
Microsoft 365
Internet Circuits
Details
- Year established: 1992
Highlights and features
- 35 years of industry experience with certified IT professionals
- Proactive network monitoring prevents 85% of potential IT issues
- Same-day technician dispatch for critical system failures
- Customized bandwidth allocation for optimized productivity
- GenVault's automated offsite backups with SAS 70 compliance
What people say
Great service
Highly recommended
Less dependence on anti-virus software
Services
Managed Services
Our managed IT services provide continuous network monitoring and proactive maintenance for businesses. Specialists remotely manage servers, workstations, and security systems while offering same-day on-site support when needed. The service includes automated data backups, performance optimization, and predictable budgeting through fixed-cost plans. With 30+ years of experience, we ensure minimal downtime and maximum operational efficiency for Georgia businesses.
Disaster Recovery
GenVault's disaster recovery solutions protect critical business data through automated offsite backups. Our system creates server images, schedules regular backups, and stores data in SAS 70 certified facilities. The service includes breach prevention, regulatory compliance, and rapid recovery capabilities. With 24/7 monitoring and verification notifications, businesses maintain continuity during emergencies while avoiding tape management costs.
Cloud Computing
Gen Cloud provides scalable internet-based infrastructure without capital investment. Businesses access state-of-the-art hardware and bandwidth with flexible expansion options. Features include low startup costs, unlimited storage scalability, and offsite reliability. This solution eliminates technology obsolescence concerns while maintaining secure access to critical systems for Georgia companies of all sizes.
People
Jon Hodorff
Founder / President
With 35 years of industry experience, Jon Hodorff established Genesis Computers in 1992 using the 'One Company, One Call' model. He leads strategic direction while maintaining client relationships.
Gary Hale
CTO
As Chief Technology Officer with 29 years of experience, Gary Hale oversees technical operations and innovation, ensuring cutting-edge solutions for client network infrastructure and security.
Sydney Norman
Service Manager
Sydney Norman manages service delivery with 4 years of hands-on experience in IT operations, focusing on client satisfaction and service quality improvement.
Questions
What IT services does Genesis Computers offer?
We provide managed services, disaster recovery, cloud computing, Microsoft 365 integration, and customized internet circuits for Georgia businesses.
How does Genesis handle emergency IT issues?
We offer same-day technician dispatch for critical failures and remote repair capabilities to minimize downtime during emergencies.
What makes Genesis' disaster recovery unique?
GenVault's automated offsite backups with SAS 70 compliance ensure regulatory adherence and rapid data recovery without manual tape management.
Do you support remote work environments?
Yes, our Microsoft 365 solutions include secure remote access, cloud storage, and collaboration tools for distributed teams.
