Business Details
26 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Mount Vernon
Kunce Computers has been delivering expert IT solutions to businesses in southern Illinois for over 25 years. Our team of certified professionals specializes in Managed IT Services, network infrastructure, VOIP phone systems, and computer repair, ensuring seamless technology operations for clients of all sizes. We prioritize customized service levels, offering scalable support models that adapt to each business's unique needs. Our consulting services cover system design, security, and deployment, while remote technical support resolves issues efficiently without onsite visits.With a commitment to integrity and timeliness, we provide 24/7 network monitoring, data backup, cybersecurity solutions, and hardware upgrades to maximize technology investments. Our mission is to empower businesses with reliable IT infrastructure, allowing them to focus on strategic growth while we handle technical challenges. This experience-driven approach has earned us a reputation as a trusted partner in the Mount Vernon community.
Services
Managed IT Services
Computer Repair
Network Cabling
VOIP Systems
Security Cameras
Details
- Year established: 2000
Highlights and features
- We offer 25+ years of local IT expertise in southern Illinois
- Customized service levels for businesses of all sizes
- Certified professionals in network infrastructure and cybersecurity
- 24/7 remote monitoring and rapid on-site support available
- Transparent pricing with no hidden fees
What people say
Great customer service
Same day service
Expert technicians
Affordable pricing
Reliable support
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of business technology infrastructure. This includes server performance tracking, cybersecurity updates, data backup, and system optimization to prevent downtime. Businesses benefit from predictable costs, enhanced security, and dedicated support for both onsite and cloud-based systems.
Computer Repair
We offer comprehensive computer repair for desktops, laptops, and servers including virus removal, hardware upgrades, and data recovery. Services cover operating system restoration, component replacements, and performance optimization. Our technicians handle both onsite and off-site repairs with quick turnaround times for businesses and residential clients.
Network Cabling
Professional network cabling installation and maintenance services for business infrastructure. This includes structured cabling systems, fiber optics, and Ethernet connections. We provide site assessments, certification testing, and scalable solutions to support high-speed data transfer and reliable connectivity across commercial properties.
VOIP Phone Systems
Voice over Internet Protocol (VOIP) solutions that replace traditional phone lines with internet-based communication. Services include system design, SIP trunking, and hosted PBX implementation. Businesses gain advanced features like call routing, conferencing, and mobile integration while reducing telecommunication costs by up to 75%.
Security Camera Installation
End-to-end security camera solutions featuring system design, hardware installation, and configuration of IP-based surveillance systems. We offer high-resolution cameras, remote monitoring, and integration with existing security infrastructure. Services include setup of recording devices, motion detection, and access controls for commercial and residential properties.
People
Josh Kunce
Sales Manager - Lead Technician
With over 15 years in IT support, Josh leads technical operations and client consultations. He specializes in network infrastructure and VOIP system implementations for southern Illinois businesses.
Jenny Kunce
Owner - Administrator
As co-owner, Jenny manages business operations and client relations. Her focus on transparency and affordability ensures clear communication and ethical service delivery for all customers.
Aaron Wood
Field Technician
Certified field technician with expertise in onsite computer repair and network troubleshooting. Aaron provides rapid response for hardware issues and system maintenance across commercial locations.
Isaiah Miller
Bench Technician
Specializes in desktop and laptop repairs, data recovery, and hardware upgrades. Isaiah handles complex diagnostics and component replacements in our Mount Vernon service center.
Questions
What IT services do you offer for small businesses?
We provide Managed IT Services, computer repair, network setup, VOIP phone systems, and cybersecurity solutions tailored to small business needs.
Do you provide emergency computer repair services?
Yes, we offer urgent support with rapid response times for critical system failures and data loss incidents.
Can you upgrade existing computer systems?
We perform hardware upgrades including memory, storage, and processors to improve performance of aging computers and servers.
Do you support both onsite and remote IT needs?
Our services include both onsite visits and remote support for software issues, system monitoring, and network management.
What security solutions are available for businesses?
We offer cybersecurity assessments, network security configurations, and video surveillance system installations to protect business assets.