Computer Doctor

The Computer Doctor is a reputable IT support company based in Dothan, Alabama, offering a wide range of services to businesses in the Wiregrass area. Established in 2001, our team of knowledgeable employees is dedicated to providing top-notch IT solutions to meet the unique needs of our clients. With over 30 years of combined experience in the computer technology field, our experts have the skills and expertise to tackle even the most complex IT challenges.

Our Services

As a one-stop-shop for all your IT needs, The Computer Doctor offers a variety of services to ensure your business remains competitive and efficient. From computer hardware and software support to network administration and cybersecurity, we cover every aspect of your IT demands. Our comprehensive services include:

• Computer and Network Support: Our team of experts is trained to diagnose and resolve technical issues with your computers, laptops, and networks. Whether you need assistance with hardware or software issues, we're here to help.
• Network Administration: We design and implement network infrastructure, ensuring seamless communication and data exchange between devices. Our team is equipped to manage networks, ensuring optimal performance and security.
• Cybersecurity: Cybersecurity is a top priority for businesses. Our experts implement and manage robust security solutions to protect your data and systems from unauthorized access.
• Website Development and Management: We design and develop custom websites for businesses, ensuring effective online presence and marketing.
• Hardware and Software Support: Our team is knowledgeable in various software and hardware platforms, providing expertise in troubleshooting and resolving technical issues.
• Backup and Data Recovery: We understand the importance of data backup and recovery. Our team creates and manages backup systems to ensure business continuity and minimize downtime.
• Website Hosting: We offer reliable website hosting services to ensure your online presence is always available.
• Antivirus Protection: Our team implements and manages antivirus solutions to protect your systems and data from malware and other cyber threats.

Service Contracts

The Computer Doctor offers flexible service contracts tailored to your business needs. Choose from our Bronze, Silver, and Gold Service Plan options to enjoy the benefits of having a dedicated IT support team. Each plan offers a range of services, including:

• Bronze Service Plan: Provides phone support and after-hours support for on-site service.
• Silver Service Plan: Offers phone support, after-hours support for on-site service, and limited network support.
• Gold Service Plan: Includes phone support, after-hours support for on-site service, limited network support, and priority service for on-site visits.

Meet Our Team

At The Computer Doctor, we take pride in our team of experts who are dedicated to providing exceptional IT support. Our team consists of experienced professionals, including:

• Keith Peterman: Lead Field Technician and Network Administrator with over 30 years of experience in the computer technology field.
• Candice Helms: Lead Field Technician, Network Analyst, and Web Designer with over 15 years of experience in computer technology.
• Mark Braddock: Field Technician with extensive experience in healthcare and medical practices.
• Chris Parrish: Field Technician with 30 years of experience in healthcare and IT.