Business Details
41 Years
experience
Your Trusted IT Partner in Redding, CA
BusinessWare has been providing comprehensive IT solutions since 1985, combining decades of technical expertise with a customer-centric approach. Our team of certified professionals delivers proactive IT management, prioritizing system reliability and business continuity through 24/7 monitoring and rapid response protocols. We specialize in tailored technology strategies that enhance operational efficiency while maintaining strict budget considerations, with a proven track record of serving Northern California businesses for over 35 years.Our services integrate cutting-edge security measures, network optimization, and cloud-based communication systems to create robust IT infrastructures. With three generations of family leadership, we maintain direct client relationships and hands-on technical support capabilities that distinguish us from larger corporate providers.
Services
Managed IT Services
Security Solutions
VoIP Phone Systems
Backup Systems
Network Design
Firewall Management
Remote Support
Equipment Sales
Disaster Recovery
Cybersecurity
Details
- Year established: 1985
Highlights and features
- Family-owned since 1985 with 35+ years of combined IT expertise
- Proactive 24/7 systems monitoring prevents potential issues
- Customized technology strategies for business growth
- Local hands-on support with rapid response times
- Integrated approach across all technology platforms
What people say
Quick response times
Great customer service
Technical expertise
Reliable support
Cost-effective solutions
Services
Managed IT Services
Our proactive IT management ensures continuous system operation through 24/7 monitoring and preventive maintenance. We handle software updates, security patches, and performance optimization overnight to minimize business disruption. Our team provides both remote and on-site support with guaranteed response times, maintaining your technology infrastructure to prevent costly downtime while allowing you to focus on core business operations.
Security Solutions
Comprehensive protection against digital threats includes enterprise-grade antivirus, firewall configuration, and network security assessments. We implement multi-layered defense strategies with real-time monitoring for ransomware, malware, and unauthorized access attempts. Our security solutions combine advanced technology with staff training programs to create robust defense systems that evolve with emerging threats while maintaining regulatory compliance for data protection.
VoIP Phone Systems
Modern communication solutions featuring cloud-based phone systems with flexible call routing and advanced features. Our implementation includes local setup, configuration, and ongoing support for seamless integration with existing IT infrastructure. Systems offer mobility options, auto-attendant features, and failover capabilities to maintain business communications during internet outages, all without long-term contracts or excessive monthly fees.
Backup Systems
Customized backup solutions with automated redundancy and rapid recovery capabilities. We implement hybrid cloud and on-premises backup systems with version control for point-in-time restoration. Our approach ensures business continuity during hardware failures, accidental deletions, or ransomware attacks, with regular testing to verify data integrity and recovery time objectives that minimize operational impact.
Network Design
Custom network architecture planning and implementation for optimal performance and scalability. Services include wired/wireless network optimization, router configuration, and security segmentation. We assess current infrastructure to identify bottlenecks, then design solutions that support business growth while maintaining security protocols. Ongoing management ensures consistent performance with regular capacity planning and technology upgrades.
People
Wayne Facca
Founder & Technical Director
With 45+ years in IT, Wayne established BusinessWare in 1985. He specializes in network security, VoIP systems, and business continuity planning. His expertise combines technical proficiency with practical business solutions.
Debbie Facca
Customer Relations
Managing customer service since 1987, Debbie oversees operations and client communications. Her focus on personalized support ensures clients receive tailored technology solutions that match their business needs.
Daniel Facca
Systems Analyst
Certified IT professional with 20+ years experience. Specializes in network troubleshooting, system integration, and cybersecurity implementation. Provides technical expertise for complex infrastructure projects and client support.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network management, cybersecurity, cloud solutions, VoIP phone systems, and 24/7 monitoring tailored to small business needs.
Do you offer emergency IT support?
While we don't provide after-hours emergency services, our 24/7 system monitoring proactively prevents most issues. We prioritize same-day response for critical issues during business hours.
How do you handle data backup and recovery?
We implement customized backup solutions with automated redundancy and rapid recovery capabilities, combining cloud and on-premises storage with regular integrity testing.
What makes your IT services different?
Family-owned with 35+ years local experience, we offer personalized service with direct owner involvement and hands-on technical expertise that larger providers can't match.
Do you support VoIP phone systems?
Yes, we install and maintain cloud-based VoIP systems with advanced features, local setup, and failover capabilities without long-term contracts.
How do you ensure network security?
We implement multi-layered security with firewalls, enterprise antivirus, network segmentation, and continuous monitoring to protect against evolving cyber threats.