Predictable IT for a Changing World
At Business Engineering, Inc. (BEI), we're more than just an IT support team - we're your partner in achieving business success. Founded in 1987, we've built a reputation for providing top-notch IT solutions to businesses in the Washington D.C. metro area. Our team of experts is dedicated to delivering world-class, proactive IT support that keeps your organization running smoothly and securely.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of your business. Our Managed IT Support provides proactive monitoring and maintenance to prevent IT issues before they arise. Our Cybersecurity services include multi-layered security, spear phishing, cybersecurity training, and dark web monitoring to keep your data and network safe. We also provide IT Consulting services to guide you in making informed decisions about your IT infrastructure. Additionally, we offer Cloud Computing services, Microsoft 365 support, and Compliance services to help you achieve and maintain regulatory compliance.
Our Approach
At BEI, we believe that IT management is in the details. That's why we're obsessive about documentation, ensuring that every aspect of your IT infrastructure is carefully recorded and maintained. This approach allows us to reduce IT downtime, remove doubt, and build lasting trust with our clients. Our team of experts is passionate about delivering exceptional service, and we invest in their development to ensure they have the skills and knowledge to provide top-notch support.
Our Team
Meet our team of experts, including John Deming, President & CEO; Jake Hovermale, Chief Technical Officer; and Katherine Deming, Executive Vice President. Our team is dedicated to providing exceptional service and support to our clients. We're proud of our 98% client retention rate in 2017, and we're committed to continuing to deliver exceptional service to our clients.
Overview of Reviews
The reviews of BEI's IT services are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviews highlight the company's exceptional customer service, technical expertise, and dedication to maintaining the security and privacy of its clients' networks.
Technical Expertise and Support
BEI's engineers are praised for their knowledge, efficiency, and ability to resolve IT-related problems quickly. Reviewers appreciate the company's focus on maintaining the security and privacy of patient data, which is critical in the healthcare industry.
Customer Service and Communication
BEI's customer service is described as friendly, supportive, and responsive. Reviewers appreciate the company's email request system, which allows them to easily request services and track the status of their requests. The company's account representatives are knowledgeable and dedicated to ensuring that clients' needs are met.
Reliability and Trustworthiness
Many reviewers have worked with BEI for years and appreciate the company's reliability and trustworthiness. BEI's owners are commended for their stability and attentiveness, which is reflected in the company's consistent excellent service.
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