Business Details
14 Years
experience
Emergency
services
Trusted IT Support Services in Orlando, FL
Firewall Computer Services has been delivering comprehensive IT solutions to businesses in Central Florida since 2012. Our team of Microsoft and Network+ certified technicians specializes in managed IT services, cloud computing, and data security, providing 24/7 support to ensure uninterrupted business operations. With over a decade of experience, we implement proactive maintenance strategies, including remote monitoring, virus protection, and disaster recovery planning, to safeguard our clients' technology infrastructure.Our client-centric approach combines technical expertise with personalized service, as evidenced by long-term partnerships with organizations across healthcare, legal, nonprofit, and retail sectors. We maintain rigorous industry standards through continuous system optimization, software updates, and security protocol enhancements to protect against evolving cyber threats.
Services
Managed IT Services
Cloud Computing
Data Security
Network Monitoring
Disaster Recovery
Virus Protection
Email Security
Mobile Device Support
Hardware Repair
System Optimization
Details
- Year established: 2012
Highlights and features
- We offer 24/7 proactive IT monitoring and immediate response support
- Our team holds Microsoft and Network+ industry certifications
- Proven track record with 10+ years of local business partnerships
- Customized cloud migration and disaster recovery solutions
- Client testimonials highlight exceptional service reliability
Associations and certifications
- Microsoft Certified
- CompTIA Network+
What people say
Responsive service
Proactive maintenance
Technical expertise
Reliable support
Cost-effective solutions
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business networks, servers, and workstations. We implement proactive system optimization, software updates, and security protocols to prevent downtime. With 24/7 remote monitoring and immediate on-site support, we ensure technology infrastructure remains secure and operational for businesses in Orlando and Central Florida.
Cloud Computing
We design and implement cloud computing solutions that enhance business mobility and collaboration. Our services include cloud migration, file hosting, and SaaS integration with security-focused configurations. By leveraging cloud technology, we help organizations reduce hardware costs while maintaining data accessibility and implementing robust disaster recovery capabilities for critical business operations.
Data Security
Our comprehensive data security services protect against malware, ransomware, and unauthorized access through multi-layered defense strategies. We deploy enterprise-grade antivirus solutions, network firewalls, and email security systems with continuous threat monitoring. Regular vulnerability assessments and security audits ensure compliance with industry standards while safeguarding sensitive business information.
Disaster Recovery
We implement hybrid backup systems combining onsite and offsite storage for complete disaster recovery protection. Our solutions include automated nightly backups, rapid system restoration, and business continuity planning. With secure offsite data vaulting and hardware redundancy strategies, we minimize downtime during unexpected events like natural disasters or system failures.
24/7 Support
Our round-the-clock technical support ensures immediate assistance for critical IT issues. Certified technicians provide remote diagnostics and on-site repairs with guaranteed response times. The dedicated support line connects businesses to familiar technicians who understand their specific network configurations and operational requirements for efficient problem resolution.
People
Shawn Marshall
IT Partner
Shawn Marshall co-founded Firewall Computer Services in 2012 with over 15 years of IT experience. He specializes in network architecture and cybersecurity solutions for small to medium businesses across multiple industries.
John Alston
IT Manager
John Alston leads daily operations with 12 years of enterprise IT management experience. He oversees technician teams and ensures service delivery meets industry standards while maintaining client relationships.
James Newman
Level II IT Support Engineer
James Newman provides advanced technical support with expertise in server configurations and cloud infrastructure. He holds multiple IT certifications including Microsoft and CompTIA credentials.
Michael Busch
Level II IT Support Engineer
Michael Busch specializes in network security and data protection strategies. With 8 years of experience, he implements proactive monitoring systems and resolves complex infrastructure issues for business clients.
Patrick Mac
IT Support Engineer
Patrick Mac delivers frontline technical support with expertise in workstation optimization and mobile device integration. He assists businesses with day-to-day IT operations and system maintenance.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cloud computing, data security, network monitoring, and 24/7 technical support tailored to small business needs.
Do you provide emergency IT support after hours?
Yes, our 24/7 support team responds to critical IT emergencies at any time with guaranteed rapid response times.
How do you handle data backup and recovery?
We implement hybrid backup solutions combining onsite and offsite storage with automated nightly backups and rapid system restoration capabilities.
What industries do you specialize in?
We serve healthcare, legal, nonprofit, retail, hospitality, and professional services industries with customized IT solutions.
Are your technicians certified?
Our team holds Microsoft, CompTIA Network+, and other industry certifications ensuring technical expertise and compliance.
Can you help with cloud migration?
Yes, we specialize in secure cloud migration with customized solutions for file hosting, collaboration tools, and business applications.
