Business Details
Emergency
services
Your Trusted IT Partner in Charlottesville
At NWG Solutions, we have built our reputation on delivering exceptional IT services and unparalleled customer support since 1999. Our team of Microsoft Certified Professionals combines technical expertise with a commitment to understanding each client's unique needs, ensuring solutions that enhance operational efficiency and security. We specialize in proactive IT management, offering 24/7 monitoring and rapid emergency response to minimize downtime. Through continuous education and strategic vendor partnerships, we maintain cutting-edge capabilities in managed services, cloud hosting, and cybersecurity.Our approach emphasizes transparency, predictable pricing, and personalized service, treating every client as an extension of our own team. With offices serving Charlottesville and Richmond, Virginia, we provide scalable solutions for businesses of all sizes, from startups to enterprise organizations. Our layered security framework protects clients from evolving threats while maintaining compliance with industry regulations. By integrating advanced technology with dedicated support, we empower businesses to focus on their core operations with complete confidence in their IT infrastructure.
Services
Managed IT Services
Cloud Hosting
Cybersecurity Solutions
M365 Management
Compliance Audits
Disaster Recovery
Dark Web Monitoring
Server Installation
Risk Analysis
IT Support
Highlights and features
- We offer 24/7 personalized customer support with guaranteed 1-hour emergency response
- Our engineers maintain Microsoft Certified Professional credentials through continuous education
- We implement proactive network monitoring and automated security patching
- We provide scalable solutions tailored to businesses of all sizes
- We maintain compliance with HIPAA, PCI, and other industry regulations
Associations and certifications
- Microsoft Certified Professional
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We implement security patches, perform preventative maintenance, and ensure business continuity through automated backups. Our 24/7 network operations center proactively identifies and resolves issues before they impact operations, while our scalable solutions adapt to growing business needs. This service is ideal for organizations seeking predictable IT costs and guaranteed system uptime.
Cybersecurity Solutions
Our layered cybersecurity approach protects against threats through continuous monitoring and advanced threat detection. We offer risk assessments, dark web scanning, and compliance management for regulated industries. Our security packages include employee training programs and incident response planning to ensure business continuity. With 24/7 threat monitoring and immediate response capabilities, this service safeguards sensitive data while maintaining compliance with HIPAA, PCI, and other regulatory standards.
Cloud Hosting
Our enterprise-grade cloud hosting solutions provide secure, scalable infrastructure with 24/7 support. We offer customized environments for business applications, including Microsoft Active Directory and electronic health records systems. Our service includes comprehensive backups, disaster recovery, and remote access capabilities. This solution eliminates capital expenditures while providing predictable monthly costs and flexible access to business data from any location.
M365 Management
Our Microsoft-certified experts provide comprehensive management of Microsoft 365 environments. We handle license management, email configuration, SharePoint permissions, and cloud storage monitoring. Our service ensures optimal utilization of M365 features while maintaining security and compliance. This solution is designed for businesses seeking to maximize their investment in Microsoft's productivity suite while minimizing administrative burdens.
Compliance Audits
Our compliance services help organizations meet industry-specific regulations through policy development and audit preparation. We specialize in HIPAA, PCI, and IRS compliance for healthcare, finance, and legal sectors. Our team conducts risk assessments, develops security policies, and provides continuous monitoring to maintain compliance. This service includes documentation preparation for regulatory submissions and executive business reviews.
People
Shannon Connors
Joined NWG Solutions in 2006, bringing experience from the Adirondack region. Contributes to the company's diverse culture and community engagement in Charlottesville.
Teddy Rivkin
25+ years of IT management experience in Charlottesville businesses. Specializes in developing technology solutions that align with client-specific business needs and operational goals.
Stephen Bayne
Charlottesville native with early career experience in IT through a Madison-based company. Brings local market knowledge and technical expertise to NWG's client solutions.
Sara Derby
Political Science graduate from Virginia Tech with campaign fundraising experience. Joined NWG in 2015, contributing organizational skills and client relationship management expertise.
Bill Testerman
Shenandoah Valley resident with biology degree from James Madison University. Brings scientific approach to IT problem-solving and 20+ years of technical experience.
Questions
What IT services does NWG Solutions offer?
We provide managed IT services, cybersecurity solutions, cloud hosting, Microsoft 365 management, compliance audits, disaster recovery planning, and 24/7 technical support for businesses in Virginia.
How quickly do you respond to IT emergencies?
Our guaranteed 1-hour emergency response time is available 24/7, with multiple engineers on call to address critical IT issues immediately.
Do you support businesses of all sizes?
Yes, we offer scalable solutions for small startups, mid-sized companies, and large enterprises with customized pricing and service packages.
How do you handle cybersecurity compliance?
We provide compliance assessments, policy development, and documentation services for HIPAA, PCI, IRS, and SEC regulations with semi-annual penetration testing.
What cloud hosting features do you provide?
Our cloud solutions include enterprise-grade infrastructure, 24/7 monitoring, automated backups, disaster recovery, and application hosting with predictable monthly pricing.
