Business Details
21 Years
experience
Emergency
services
Your Trusted IT Partner in Texas
Uprite IT Services is a Texas-based award-winning managed IT services provider with over 20 years of experience supporting small and mid-sized businesses. Our skilled team of tenured technicians delivers secure, proactive, and responsive IT solutions tailored to the unique needs of growing organizations. We specialize in managed IT services, cybersecurity, cloud computing, and managed phone systems, serving industries including healthcare, legal, finance, manufacturing, and maritime logistics. Our commitment to the Uprite Waygrounded in humility, passion, unity, servanthood, and thankfulnessensures clients receive reliable, transparent, and client-centric technology partnerships.We offer 24/7 local support, a 120-day satisfaction guarantee, and customized technology roadmaps to align IT infrastructure with business goals. As a HIPAA-compliant organization, we prioritize data security and compliance for medical practices while providing scalable solutions that grow with our clients.
Services
Managed IT Services
Cybersecurity
Cloud Migration
Managed Phone Systems
Co-Managed IT
vCIO Services
Cabling Services
Digital Transformation
Details
- Year established: 2005
Highlights and features
- We offer 24/7 local IT support with a 10-minute triage guarantee.
- Our team holds Microsoft Silver Partner certification for cloud solutions.
- HIPAA-compliant services ensure data security for medical practices.
- 120-day satisfaction guarantee with contract exit flexibility.
- Custom technology roadmaps align IT with business growth objectives.
What people say
24/7 support
Proactive maintenance
Cybersecurity expertise
Custom solutions
Reliable service
Services
Managed IT Services
Our fully-managed IT services provide 24/7 monitoring, proactive maintenance, and rapid issue resolution for businesses. We handle network infrastructure, hardware/software procurement, mobile device management, and cybersecurity protections. Our technicians deliver responsive help desk support while creating customized technology roadmaps to align IT with business objectives. Clients benefit from predictable costs through flat-rate monthly billing and a 120-day satisfaction guarantee.
Cybersecurity Solutions
Uprite's managed cybersecurity services include next-gen antivirus, email security filtering, multi-factor authentication, and 24/7 SOC-as-a-service monitoring. We develop customized cybersecurity roadmaps with vulnerability assessments, employee training programs, and incident response plans. Our HIPAA-compliant solutions protect sensitive data for medical practices while dark web monitoring detects compromised credentials proactively.
Cloud Services
We specialize in secure cloud migrations to Microsoft Azure and Office 365 environments. Our services include hosted servers, data backups, and hybrid cloud implementations with hourly and nightly backup retention. The Uprite cloud provides disaster recovery capabilities with redundant power systems and diesel generators, ensuring business continuity during hurricanes or other natural disasters affecting Texas operations.
Managed Phone Systems
Our cloud-based VoIP phone systems enable unlimited US/Canada calling with mobile/desktop apps for remote work flexibility. Plans include automated attendants, call queuing, voicemail transcription, and CRM integrations. The PRO and COMPLETE tiers add Microsoft Teams compatibility, skill-based routing, and custom IP phone branding while maintaining 24/7 technical support and free user training.
Co-Managed IT
This solution combines internal IT teams with Uprite's expertise for enhanced capacity. We handle specific responsibilities like cybersecurity or network monitoring while collaborating with existing staff. The service includes technology assessments, roadmap development, and seamless onboarding without business disruption, allowing organizations to maintain control while accessing specialized resources.
People
Stephen Sweeney
President
Stephen leads Uprite's strategic vision with decades of IT leadership experience. He champions the Uprite Way values while driving growth and client satisfaction across Texas markets.
Jeffrey Willems
San Antonio General Manager
Jeffrey oversees Uprite's San Antonio operations, ensuring localized service delivery excellence while maintaining alignment with corporate standards and client success metrics.
Kevin Sitta
Service Executive
Kevin manages client relationships and service execution, focusing on delivering reliable IT solutions that align with business objectives and technical requirements.
Michelle Rullman
Finance Director
Michelle directs financial operations with transparency, managing billing processes that support Uprite's no-surprise-fees guarantee and locked-in pricing commitments.
Pete Rullman
Chief Technology Officer
Pete leads technical innovation, ensuring Uprite's solutions incorporate cutting-edge technologies while maintaining security and compliance standards for client environments.
Questions
What does a managed IT service provider do?
We handle network monitoring, cybersecurity, cloud services, and technical support to ensure reliable IT operations for businesses.
What are the benefits of managed IT services?
Cost savings through predictable billing, access to specialized expertise, proactive issue prevention, and 24/7 technical support.
Do you provide cybersecurity services?
Yes, we offer next-gen antivirus, email security, multi-factor authentication, and 24/7 threat monitoring with employee training programs.
What cloud services do you offer?
We provide cloud migration, hosted servers, data backups, and Microsoft Azure integrations with disaster recovery capabilities.
What are your response times for IT issues?
Support tickets are triaged within 10 minutes and assigned to qualified technicians for rapid resolution.
Do you support remote work environments?
Yes, our cloud phone systems and IT solutions enable secure remote access from any device with internet connectivity.
