Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions
We are an experienced partner you can trust. With over 21 years in business, we are dedicated to building lasting relationships with clients. We spend the time getting to know you and your business, coordinating recurring meetings to get feedback, perform strategic reviews, and refine your personalized IT roadmap. Our unique future-proofing process guides clients through a journey to optimize cybersecurity, align with best practices, and achieve strategic goals.We provide managed IT support tailored to your business needs, from occasional IT assistance to full-time staffing. Our cybersecurity solutions are built upon industry standards like the Center for Internet Security (CIS) framework. With dedicated project managers ensuring success, we handle everything from office relocations to complex email migrations. Our team combines technical expertise with a commitment to transparency and client satisfaction.
Services
Managed IT Services
Cybersecurity
Future-Proofing
Network Infrastructure
24/7 Support
Details
- Year established: 2003
Highlights and features
- We have over 21 years of experience in managed IT services.
- Our future-proofing process aligns technology with long-term goals.
- We provide 24/7 personalized IT support and emergency response.
- Our cybersecurity solutions follow the Center for Internet Security (CIS) framework.
- Dedicated project managers ensure seamless implementation of complex IT initiatives.
What people say
Quick response
Excellent service
Professional team
Up-to-date expertise
Reliable partner
Services
Managed IT Services
We provide comprehensive managed IT services tailored to your business needs. Our solutions include network monitoring, system maintenance, and scalable staffing options. With proactive management and strategic planning, we ensure your technology infrastructure remains reliable and aligned with evolving business goals. Our team delivers flexible support for organizations of all sizes.
Cybersecurity
Our cybersecurity services protect against threats through a layered defense strategy. We implement CIS framework-aligned solutions, including vulnerability management, access controls, and incident response planning. Regular security assessments and employee training programs help maintain robust protection. Our approach combines advanced technology with ongoing risk mitigation strategies to safeguard your digital assets.
Future-Proofing
Our future-proofing methodology ensures long-term technology resilience. Through three core phasesInsight, Focus, and Monitorwe optimize IT infrastructure, align systems with business objectives, and establish continuous improvement cycles. This proactive approach minimizes disruptions while maximizing return on technology investments for sustained organizational growth.
Network Infrastructure
We design and maintain high-performance network infrastructures tailored to business requirements. Services include cabling solutions, wireless network deployment, and infrastructure scalability planning. Our team ensures seamless connectivity, data security, and system interoperability across wired and wireless environments to support modern business operations.
24/7 Support
Our round-the-clock support team provides immediate assistance for critical IT issues. With rapid response times and tiered escalation protocols, we minimize downtime and maintain business continuity. Services include remote troubleshooting, on-site interventions, and after-hours emergency support for mission-critical systems and operations.
People
Todd Moss
CEO & Partner
With over 20 years in IT, Todd leads 24hourtek's innovation efforts. He focuses on developing elegant solutions for complex technology challenges while maintaining a client-centric approach to service delivery.
Lowell Wood
Service Manager
As service manager, Lowell oversees daily operations and mentors technical staff. With two decades of IT experience and multiple certifications, he ensures efficient resolution of client issues while maintaining service excellence standards.
Jon Suson
Director of Technology
Jon directs technical operations with 20 years of systems design expertise. He implements industry best practices across diverse environments, holding certifications in ITIL, Cisco, and Meraki technologies to ensure cutting-edge infrastructure solutions.
Sydney Ionita
Senior Project/Account Manager
Sydney manages complex IT initiatives and client relationships. With expertise in cross-functional team leadership, she delivers technology solutions that drive measurable business outcomes while maintaining transparent communication throughout project lifecycles.
Questions
What IT services does 24hourtek offer?
We provide managed IT services, cybersecurity solutions, network infrastructure management, 24/7 technical support, and future-proofing strategies tailored to business needs.
How does 24hourtek approach cybersecurity?
Our cybersecurity framework follows CIS standards, combining threat assessment, access controls, and continuous monitoring to protect against evolving digital threats.
What is 24hourtek's future-proofing methodology?
Our three-phase approach (Insight, Focus, Monitor) optimizes IT infrastructure while establishing continuous improvement cycles to ensure long-term technology resilience.
Do you support businesses of all sizes?
Yes, we serve small businesses, startups, nonprofits, and enterprises with scalable solutions tailored to each organization's specific requirements.
Is 24hourtek available for emergency IT support?
Our 24/7 support team provides rapid response for critical IT issues, minimizing downtime with tiered escalation protocols and emergency interventions.
