Exceptional Service, Exceptional Results
At Computer Doctor BG, we are dedicated to providing top-notch computer repair services to the residents of Las Vegas and Henderson, NV. Our team of certified technicians is committed to delivering exceptional repair services for PCs, Macs, and iPhones, with a focus on quality, efficiency, and customer satisfaction.
Our Mission
Our mission is to provide highly successful, efficient, and reliable computer repair services that meet the unique needs of our customers. We strive to exceed customer expectations by offering proper diagnosis, reliable repairs, and fast turnaround times. Our team of certified technicians is trained to repair any computer, laptop, or mobile device, and we use genuine parts to ensure that our repairs are of the highest quality.
Our Services
We offer a wide range of services, including Apple repair, PC repair, data recovery, and onsite repair. Our Apple repair services are backed by Apple, and our technicians are trained by Apple to provide in-warranty and out-of-warranty repair services for all Mac and iPhone devices. We also offer laptop repair, virus and malware removal, data recovery, and hardware upgrades.
Why Choose Computer Doctor BG?
At Computer Doctor BG, we pride ourselves on our commitment to excellence. We treat our customers with empathy, professionalism, and urgency, and we value every customer problem as an opportunity to excel. We use genuine parts, and we provide a 90-day warranty for Apple hardware repairs and a 30-day warranty for PC repairs. Our Locations are open 6 days a week, and we offer convenient appointment scheduling to fit your busy schedule.
Get to Know Us
Our team of certified technicians is dedicated to providing exceptional repair services that meet the unique needs of our customers. We are an Apple Authorized Service Provider, and we have the skills and expertise to repair any computer, laptop, or mobile device. We are committed to delivering service with the highest standards in the computer repair industry, and we strive to exceed customer expectations with every repair.
Overall Experience
The reviews from various customers at Computer Doctor BG are overwhelmingly positive, with a perfect 5-star rating across the board. The common theme among the reviews is excellent service, professionalism, and expertise in Apple products. Customers praise the prompt diagnosis, repair, and turnaround time, as well as the friendly and knowledgeable staff.
Professionality and Expertise
The reviews highlight the expertise of the staff, particularly Nick, who is praised for his proficiency, knowledge, and skill in repairing Apple products. The customers appreciate the staff's ability to explain the issues and provide updates on the repair process, making them feel informed and included.
Efficiency and Turnaround Time
Many customers mention the impressive turnaround time, with some repairs being completed same-day or within a few hours. The reviews also praise the staff's ability to work quickly and efficiently, without compromising on quality.
Customer Service
The reviews emphasize the exceptional customer service, with customers appreciating the friendly and accommodating staff. The store's willingness to go above and beyond to meet customers' needs, such as diagnosing and repairing problems quickly, is praised.
Comparison to Other Repair Shops
Several customers compare Computer Doctor BG to other repair shops, such as Best Buy's Geek Squad, and find it superior. They praise the store's competitive pricing, reasonable rates, and the fact that they honor Apple warranties and Apple Care.
Recovery of Data and Files
Two customers specifically mention the store's ability to recover data and files from their devices, even when others (such as Apple) could not. This is a major selling point for many customers.
Conclusion
In summary, the reviews at Computer Doctor BG are overwhelmingly positive, with customers praising the store's professionalism, expertise, efficiency, and exceptional customer service. The store's ability to recover data and files, honor Apple warranties, and offer competitive pricing sets it apart from other repair shops.
