Empowering Your Business with Proactive IT Solutions
Welcome to Akuwa, a trusted IT solutions provider dedicated to helping local businesses thrive. Established in 1999, our company has been providing expert IT consulting and solutions to clients on the Gulf Coast of Florida. Our founders, a team of experienced IT professionals, recognized the need for a more effective and proactive approach to managing technology. Since then, we've been committed to delivering exceptional service, expertise, and innovative solutions that drive business growth and success.
Our Services
At Akuwa, we understand the importance of maintaining a stable, secure, and efficient IT infrastructure. Our comprehensive services are designed to meet the unique needs of small to medium-sized businesses, as well as larger organizations. Our expert team offers a range of services, including:
- Managed IT Services: Our managed IT services ensure that your IT systems run smoothly, efficiently, and cost-effectively. Our team of IT professionals proactively monitor and maintain your technology infrastructure, providing prompt resolution to any issues that may arise.
- Help Desk Support: Our help desk support service provides 24/7 support for your IT needs, ensuring that your staff can focus on their core responsibilities, while we handle any technical issues that arise.
- Network Monitoring: Our network monitoring services ensure that your network is always available and secure, detecting and resolving potential issues before they become major problems.
- Server Virtualization: With server virtualization, you can reduce hardware costs, improve disaster recovery, and increase flexibility, while our expert team manages and maintains your virtualized servers.
- Cloud Computing: Akuwa offers cloud computing solutions that help you migrate your IT infrastructure to the cloud, increasing scalability, flexibility, and cost savings.
- Security Services: Our security services include vulnerability scanning, penetration testing, and incident response, ensuring the integrity and security of your data.
- Business Continuity Planning: Our disaster recovery and business continuity planning services ensure that you're prepared for unexpected events and keep your business running smoothly.
About Our Team
Our team of experienced IT professionals is dedicated to delivering exceptional service, expertise, and innovative solutions that meet the unique needs of our clients. With decades of combined experience, our team has developed the skills, knowledge, and abilities necessary to ensure that your technology infrastructure operates efficiently, securely, and effectively.
Exceptional Customer Service and Support
Akuwa Consulting Group has received widespread praise from clients for their exceptional customer service and support. The company's staff are experts in remote setup and monitoring, sending alerts and providing real-time support to ensure issues are resolved promptly. Clients appreciate the professionalism, knowledge, and willingness to go above and beyond to meet their needs.
Technology and Security
Akuwa stays up-to-date with the latest technology and security standards, providing clients with peace of mind. Their expertise in secure solutions has helped practices like Sarasota Oral & Implant Surgery maintain secure systems and data.
Communication and Transparency
Akuwa's communication is excellent, with clients praising their prompt responses to support tickets and transparent approach to resolving issues. The company's flexibility and willingness to work with clients' existing IT systems are also notable.
Only a Few Minor Issues
While most reviews are extremely positive, one reviewer, Kodi Xbmc, had a negative experience with the company. They felt that Akuwa charged them excessively for a simple fix that could have been done in-house.