Empowering Your Business through Technology
Who We Are
Aldridge has been empowering businesses in the greater Houston area for over 40 years. We are a trusted partner that helps organizations leverage the power of technology to work smarter, achieve their goals, and reach new heights. With a team of experienced professionals, we provide comprehensive IT solutions tailored to each client's unique needs.
Our Mission
Our mission is to become an extension of your team, supporting your business with reliable, scalable IT solutions and fostering a secure digital landscape. We believe in building relationships, understanding your challenges, and collaboratively finding innovative solutions that drive efficiency and success.
What We Do
Aldridge offers a comprehensive suite of IT services, including:
**Managed IT Services
- Proactive monitoring and management of your technology infrastructure.
- 24/7 technical support to resolve issues promptly and efficiently.
- Scalable solutions to adapt to your evolving business needs.
**Cybersecurity
- Comprehensive security assessments and vulnerability management.
- Threat detection and response measures to safeguard your data and systems.
- Incident response planning and disaster recovery solutions.
**IT Consulting
- Strategic planning and roadmap development to optimize your IT infrastructure.
- Technology evaluations and recommendations for upgrades and optimizations.
- Business process automation and efficiency assessments.
**IT Support
- Hardware and software repair and maintenance.
- Data recovery and disaster recovery services.
- User training and administration support.
Our Values
Our core values guide us in everything we do:
- Trust: We prioritize transparency, accountability, and building lasting relationships.
- Action: We respond swiftly and efficiently to your needs.
- Innovation: We embrace new technologies and solutions to enhance your business.
- Client-Focused: We prioritize your success and deliver results that exceed expectations.
Our Team
We are a team of skilled and passionate individuals who are dedicated to providing exceptional customer service, technological expertise, and unwavering support. Together, we are committed to helping your business reach its full potential.
Exceptional Customer Service
The majority of reviewers have had outstanding experiences with Aldridge reps, citing their prompt and kind responses, effective problem-solving, and professionalism. Lynda Jennings, Suzi Hokanson, and Jessica Blevins all mentioned that the team is always friendly, flexible, and knowledgeable. Brad Fyfe and Chad Hiatt, both CIOs, were singled out for their excellent support and responsiveness.
Reliability and Efficiency
The reviewers praised the team's ability to quickly address and resolve technical issues, with many mentioning that they were "always prompt" and "efficient." Jeff Darling specifically highlighted the company's reliability and responsiveness, stating that Aldridge delivers what they promise and provides high-level support.
Mixed Reviews
However, not all reviewers had positive experiences with Aldridge. Karen Snyder expressed disappointment with the company's service and billing practices. She felt that the team took too long to resolve her issue, and the billing process was unclear. Steven Maher had a mixed experience, noting that his interview process was quick but ultimately unsuccessful.
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