Empowering you with technology, one solution at a time.
At Shearer Technical, we take pride in providing top-notch services to our valued clients. Located in West Reading, Pennsylvania, we have been in business since January 2000, and we have proudly served over 2,500 individuals and businesses during our tenure. Our founder, Mark Shearer, along with his dedicated team, specializes in delivering exceptional service in various areas, including software training, new computer sales, and PC repair for clients of all sizes.
Our Services
Our team of qualified and friendly representatives is dedicated to providing exceptional service to all our clients. We understand the importance of keeping your technology up and running efficiently, which is why we offer a range of services to cater to your needs. Whether you need assistance with PC repair, laptop screen replacement, malware removal, or software training, we've got you covered.
Data Recovery
In the unfortunate event of a hard drive failure, Shearer Technical is here to help. Our state-of-the-art data recovery server can recover your valuable data in the event of logical failure, such as file system corruption or malware. Our service fee for this starts at $100.00 to $300.00, depending on the amount of data to recover.
Computer Sales and Repair
Our extensive range of computer sales includes new laptops, desktops, and accessories. Our expert team can help you choose the right device for your needs and budget. Additionally, if you're experiencing issues with your computer or need a repair, our skilled technicians are available to troubleshoot and fix the issue promptly.
Microsoft Software Training
Staying up-to-date with Microsoft software is crucial in today's fast-paced digital age. Our comprehensive training programs cover a range of Microsoft applications, including Excel, Word, PowerPoint, and Outlook. Whether you're a novice or an expert, our expert trainers will guide you through a step-by-step learning process to enhance your skills.
QuickBooks/Peachtree/Sage Software Training
Are you struggling with accounting software? Our comprehensive training programs are designed to help you master QuickBooks, Peachtree, and Sage software. Our expert trainers will provide personalized guidance, ensuring you become proficient in no time.
ECHO Backup Program
We understand the importance of data backup. Our ECHO backup program offers a safe and secure way to backup your valuable data, ensuring that your files are protected from loss or corruption.
Our Commitment
At Shearer Technical, we are committed to providing exceptional service, expertise, and customer satisfaction. Our friendly and knowledgeable team is dedicated to helping you with all your technology-related needs. We pride ourselves on our speedy turnaround times, and our team strives to complete most computer repairs within one business day.
Get in Touch
If you have any questions or require assistance with any of our services, please don't hesitate to contact us. Our team is always here to help.
Customer Experience
The reviews highlight a mixed bag of customer experiences at Shearer Technical. On one hand, many customers have had positive interactions, praising the helpful and knowledgeable staff, timely service, and efficient problem-solving. Mark, in particular, is mentioned multiple times for his exceptional customer service and technical expertise.
Technical Expertise
The reviews suggest that Shearer Technical has a strong technical team, with the ability to diagnose and fix complex computer problems. Many customers have reported successful repairs and upgrades, including the transfer of files and installation of new printers.
Negative Experiences
However, two reviews stand out for their scathing criticism of the company's service. One customer reported being left hanging by a no-show tutor, while another had a disastrous experience with a laptop repair that resulted in lost software, unlicensed installations, and a botched hard drive replacement.
Common Themes
Throughout the reviews, common themes emerge, including the importance of responsive and knowledgeable customer service, timely problem-solving, and trustworthiness.
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