At TechHeights, we understand that smaller companies and non-conventional organizations often have unfulfilled needs, requiring flexible, cost-effective IT support solutions. Our mission is to provide our clients with the same scalable strategies, technical expertise, and technologies normally accessible only to large private enterprises. We believe that technology should meet business goals, and our IT consulting services will ensure that the applied technology is cost-effective, scalable, secure, flexible, robust, and in line with your business goals and objectives.
Our Services
We offer a wide range of managed services to help you streamline the efficiency of your business. From cybersecurity to helpdesk services, to network monitoring and security, we handle all of the IT-related aspects of your business so that you don't have to.
Cloud Services
We provide a wide range of cloud services for optimal redundancy, data storage and security. We can provide expert assistance with AWS, Azure, Office 365, and other major cloud platforms. Our cloud services will enable your company to worry less about infrastructure so that you can focus more on the core elements of your company.
Cybersecurity Services
We take cyber security seriously, and our cybersecurity services aim to educate, implement, and build an offensive system to address today's evolving threats. Our experienced cybersecurity experts will work with you to create a comprehensive cybersecurity plan that meets your specific needs.
Compliance Services
Our IT experts help our customers identify and mitigate regulatory compliance gaps based on industry-based frameworks like NIST and CIS. We start with a readiness assessment, provide gap analysis, remediate technical controls, and set you up for steady-state operations. We support a range of compliances, including NIST 800-171, NIST 800-53 standards, CMMC, ITAR, HIPAA, and PCI.
IT Plans
We offer customized IT plans that cater to the specific needs of your business. Our plans include:
Managed IT Services: 24/7 U.S. based IT support services, remote or on-premise help desk available with a seamless ticketing process to track, rapidly resolve and document simple to specialized tasks.
Virtual CIO: We will serve as your Virtual CIO and create strategic IT goals for your company. We will then execute the IT strategy with complete efficiency according to your budget.
Cloud Services: We provide a wide range of cloud services for optimal redundancy, data storage and security.
System Maintenance and Upgrades: We handle system maintenance and upgrades, so you don't have to worry about them.
Cyber Security and Compliance: We will monitor and assess your systems, networks, and devices to make sure that they remain in compliance with the latest regulatory requirements and cybersecurity standards.
Disaster Recovery and Business Continuity: Our disaster recovery and business continuity service ensures that your data is backed up and that your business can continue even during disasters.
Network Monitoring and Alerting: With our Network Monitoring and Alerting services, we watch your network around the clock. We are alerted immediately if any threats occur, enabling fast reaction times.
Server Application and Management: We will install, manage, monitor, and update your servers and ensure your applications run at full speed 24/7.
Industries We Serve
We serve a range of industries, including:
Aerospace: We help our Aerospace customers to build robust, reliant, secure IT network to achieve zero downtime. We implement adherence to ITAR (International Traffic in Arms Regulations) and NIST (National Institute of Standards and Technology) integrating and complying with manufacturing processes and equipment, and systems integration and interoperability.
Healthcare and Medical: We service Hospitals, Care Centers, Medical facilities, and Dental clinics by helping them with HIPAA compliance and continuously monitoring the company's PHI (Protected Health Information) in transit, in storage, and at rest.
Financial and Real Estate: We service wide ranges of FS institutions like Insurance, Escrow, Mortgage underwriting, Operation centers. We assist clients to stay future-proof with Compliance, Audit, IT infrastructure, effectively reducing risk and cost while meeting compliance and security needs which are ever-changing.
Manufacturing and Distribution: We serve Manufacturers to build or enhance their existing IT hardware, software, and technical needs that substantially help them accelerate their business. We continuously monitor and reduce their downtime making sure they stay ahead of the competition.
We are committed to delivering exceptional service to our clients, and we strive to be the trusted partner that helps our clients achieve their goals.
Overview of Reviews
The reviews of TechHeights are overwhelmingly positive, with most customers expressing satisfaction with the company's services, support, and expertise.
Positive Aspects
- Exceptional Support Team: Many reviewers praised the support team for being fantastic, knowledgeable, and helpful.
- Expertise in Compliance and Technical Issues: TechHeights was commended for its expertise in HIPAA compliance, Pen-Testing remediation, and resolving technical issues.
- Excellent Response Time: Reviewers appreciated the company's prompt response time and availability.
- Personalized Service: Several customers mentioned specific team members who provided exceptional service, including Jake, Oni, Jovan, Mike, and Shuchipan.
Negative Aspects
- Unprofessional Sales Practices: One reviewer had a negative experience with the sales team, citing unprofessional behavior, rudeness, and dishonesty.