Your Complete IT Solution
Who we are
Mobile Tech Support was founded in 1993 with a simple mission: to deliver dependable, accessible, and transparent IT support to businesses and individuals in the Greater Phoenix area and beyond. We've grown into a trusted partner for over 20 years, providing high-quality, personalized service at competitive prices.
Our Vision
Our vision is to empower individuals and businesses to seamlessly navigate the ever-evolving world of technology. We believe technology should be an enabling force, not a burden. By leveraging our expertise, you can focus on your passions and pursuits, while we take care of your technology needs.
What sets us apart
- Experienced and certified technicians: Our team consists of highly skilled and certified professionals with an average of over 10 years of experience. We speak your language and understand the technical challenges you face.
- Transparent and honest communication: We believe in clear and concise explanations so you can make informed decisions about your technology.
- Budget-friendly solutions: We tailor our services to your unique needs and provide cost-effective solutions that fit your budget.
- Customer-centric approach: We prioritize your satisfaction and go the extra mile to ensure your complete satisfaction. We thrive on positive referrals and word-of-mouth recommendations.
What we offer
Mobile Tech Support offers a comprehensive range of IT services, including:
Business Services
- Network and server management
- Security and data protection
- Cloud solutions and consulting
- IT infrastructure assessment and planning
Residential Services
- Computer and device repair and upgrades
- Data recovery and security
- Network installation and troubleshooting
- Home automation and Smart Home solutions
Additional Services
- Remote IT support
- On-site IT support in the Greater Phoenix area
- Training and consultations
Our Commitment
Mobile Tech Support is dedicated to providing exceptional customer service, technical expertise, and value-driven solutions. We are committed to:
- Protecting your systems and data from security threats.
- Ensuring reliable network performance and connectivity.
- Empowering you to leverage technology for increased productivity and efficiency.
- Offering transparent communication and honest pricing.
Get in touch with us today and experience the difference a reliable and experienced IT partner can make for you!
Customer Experience
The reviews described a mix of positive and negative experiences with Mobile Tech Support. Some customers had excellent interactions with the company, while others were left unsatisfied.
Technical Issues
One reviewer, Hunter Lynn, was extremely dissatisfied with the service they received. They claimed that the representative, Jonathan Leeder, failed to thoroughly check their laptop's information before transferring it to a different computer. This resulted in a corrupt file and a security lock that trapped them out of access. The representative allegedly showed no empathy and offered no solution to the problem, leading to the permanent loss of a year's worth of work.
Exceptional Service
On the other hand, several reviewers praised Mobile Tech Support for their exceptional service. Julie Hallenbeck, Janet Zietz, Gary Johnson, Diane Stech, and Kyle Top Local Guide all described excellent experiences with the company. They praised the technicians' knowledge, promptness, and helpfulness, with some even calling them "lifesavers" and "wizzes" with technology.
Conclusion
While some customers had negative experiences with Mobile Tech Support, others had overwhelmingly positive interactions with the company.
