Business Details
17 Years
experience
Emergency
services
Managed IT Services & IT Support Solutions
Next Level Technologies was founded in 2009 to provide a superior alternative to traditional computer repair services. Headquartered in Columbus, Ohio, we specialize in managed IT solutions and support services designed to keep businesses operating seamlessly. Our approach combines cutting-edge technology with personalized service, allowing clients to focus on their core operations while we handle their IT infrastructure. With over 15 years of experience, we serve businesses of all sizes, from single-person organizations to enterprises nearing 500 employees. Our core values of continuous improvement, integrity, and accountability drive our commitment to delivering cost-effective, reliable IT solutions.We offer comprehensive services including cybersecurity, disaster recovery, cloud integration, and business-grade hardware with full warranties. Our team provides 24/7 support through multiple channels, ensuring rapid response times and minimal downtime. By standardizing on HP hardware and maintaining strategic partnerships, we deliver consistent, high-quality service across diverse industries. Our Next Level Hub platform offers centralized IT management tools, enhancing productivity and security for our clients.
Services
Managed IT Services
IT Support
Cybersecurity
Backup & Recovery
Cloud Integration
Hardware Provisioning
Compliance Solutions
Voice Over IP
Disaster Recovery
Network Security
Details
- Year established: 2009
Highlights and features
- We offer 24/7 unlimited IT support with on-site and off-site capabilities
- Our services cost less than hiring a full-time IT professional ($5,000/month average savings)
- We provide comprehensive cybersecurity with network-layer protection and content filtering
- All hardware comes with full warranties and three-year replacement guarantees
- Custom solutions tailored to businesses from 1 to 500+ employees
What people say
Reliable
Flexible
Trustworthy
Knowledgeable
Proactive
Services
Managed IT Services
Our managed IT services provide comprehensive infrastructure management through proactive monitoring and maintenance. We handle server optimization, network security, and system updates while offering 24/7 support. This solution reduces downtime by 40% compared to reactive approaches, with clients saving an average of $5,000 monthly versus in-house IT staffing.
Cybersecurity Solutions
Our multi-layered security approach protects digital assets through cloud and endpoint protection. Services include network-layer security management, content filtering, and malware prevention. We implement continuous monitoring systems that detect threats 98% faster than industry averages while maintaining NIST compliance standards.
Disaster Recovery
We implement bi-weekly tested backup systems with on-site and off-site storage options. Our disaster recovery plans ensure 99.9% data availability through automated failover systems. Clients benefit from 24/7 monitoring and guaranteed recovery time objectives under 2 hours for critical systems.
Cloud Integration
Our cloud solutions convert legacy software to server-based applications while managing Office 365 environments. We provide seamless integration with existing infrastructure, improving application performance by 60%. Services include cloud migration planning, hybrid cloud configurations, and ongoing platform management.
Hardware Provisioning
We supply and maintain HP business-grade workstations, servers, and networking equipment with full warranties. Our three-year replacement program ensures hardware stays current without additional costs. All devices include hot-spare replacements and come with 24/7 technical support for hardware-related issues.
Questions
What is an IT Managed Service Provider?
We provide comprehensive IT management for a fixed monthly fee, including servers, networking, security, and support services tailored to your business needs.
Why don't you list prices on your website?
We customize solutions based on unique business requirements, providing personalized pricing after understanding your specific IT infrastructure needs and goals.
Do you work with companies our size?
We serve businesses ranging from single-person operations to organizations with nearly 500 employees, adapting our services to fit each company's scale.
Do you offer 24/7 support?
Our team provides round-the-clock support through multiple channels, ensuring rapid response times for critical IT issues at any hour.
How do you handle hardware maintenance?
All equipment includes full warranties with hot-spare replacements available, and we replace hardware at no additional charge after three years.
