Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Security
navitend is a trusted IT services provider dedicated to delivering comprehensive technology solutions for businesses and non-profit organizations. With a focus on managed services, cybersecurity, and 24/7 help desk support, we cater to organizations with 15 to 200 users across North America. Our US-based team combines advanced technical expertise with personalized service to ensure reliable, secure, and scalable IT infrastructure.We prioritize proactive planning through our FlightPlan process, aligning technology strategies with business goals while maintaining compliance with industry standards like HIPAA. Our commitment to exceptional customer service, rapid response times, and tailored solutions has earned us long-term partnerships with clients nationwide.
Services
Managed IT Services
Cybersecurity
24/7 Help Desk
Cloud Computing
Phone Systems
Data Backup
Network Monitoring
Software Development
Details
- Year established: 2002
Highlights and features
- We offer 24/7/365 help desk support with rapid response times.
- Our team holds expertise in HIPAA compliance and cybersecurity assessments.
- We provide tailored IT solutions for organizations with 15200 users.
- Our US-based technicians deliver personalized, transparent service.
- We guarantee predictable pricing and proactive technology planning.
What people say
Promptly and professionally
Exceptional customer service
Resolved complex issues
Knowledgeable technicians
24/7 availability
Services
Managed IT Services
We provide comprehensive managed IT services, including network monitoring, hardware/software maintenance, and proactive system updates. Our solutions ensure seamless operations for businesses with 15200 users. Our team delivers rapid issue resolution and strategic technology planning to minimize downtime and align with evolving business needs.
Cybersecurity
Our cybersecurity services include risk assessments, HIPAA audits, endpoint protection, and user training. We implement advanced security measures like Sophos firewalls and Cisco Umbrella to safeguard data against threats. Continuous monitoring and remediation ensure compliance and protect against breaches, ransomware, and phishing attacks.
24/7 Help Desk
Our 24/7 help desk offers remote and on-site support for desktops, servers, and mobile devices. We resolve issues promptly with a live-answer experience, ensuring minimal disruption to business operations. Services include software troubleshooting, device configuration, and emergency response for critical systems.
Cloud Computing
We design hybrid and private cloud solutions tailored to business scalability needs. Services include cloud migration, backup/recovery with Datto, and secure remote access. Our experts optimize cloud infrastructure for cost-efficiency, performance, and data protection across distributed teams.
Phone Systems
We deploy customized VoIP phone systems with features like direct dialing, mobile integration, and voicemail-to-email. Our solutions enhance communication efficiency while reducing costs. We support seamless transitions to modern phone systems with ongoing maintenance and scalability.
People
Corey Feinsod
Network Technician
Corey specializes in resolving complex technical issues with efficiency and patience. He provides remote and on-site support for network infrastructure, software, and user training. Clients praise his promptness and ability to simplify technology for non-experts.
Anthony DeRosa
IT Specialist
Anthony delivers expert troubleshooting for hardware, software, and cybersecurity challenges. He collaborates with vendors to resolve intricate issues and ensures client satisfaction through clear communication and follow-up. His technical depth and professionalism are highly rated in reviews.
Andrea
Technical Support
Andrea provides hands-on IT support, including device setup, software installation, and network configuration. She excels in addressing both immediate needs and long-term system improvements. Clients highlight her professionalism and ability to exceed expectations during in-person visits.
Tony
Project Manager
Tony oversees IT projects like server migrations, ensuring smooth transitions with minimal downtime. He coordinates teams to meet deadlines while maintaining compliance and system integrity. Clients commend his organizational skills and attention to detail during complex implementations.
Frank Ableson
Account Manager
Frank leads strategic planning sessions to align IT infrastructure with business goals. He manages client relationships and ensures service delivery meets evolving needs. With over a decade of experience, he is praised for his consultative approach and industry expertise.
Questions
How can I secure my remote workforce?
We implement secure remote access solutions, endpoint encryption, and multi-factor authentication to protect distributed teams. Our cybersecurity services ensure compliance and data protection for remote operations.
Do you support cloud migration?
Yes, we assess your infrastructure to recommend hybrid or private cloud solutions. We handle migration, backup integration, and ongoing management for seamless transitions.
What cybersecurity measures do you offer?
We provide risk assessments, HIPAA audits, firewall management, ransomware prevention, and user training to safeguard against threats and ensure compliance.
Can you help with phone system upgrades?
We design and deploy VoIP systems with features like mobile integration, direct dialing, and voicemail-to-email to enhance business communication efficiency.
What is your response time for IT issues?
Our 24/7 help desk resolves most issues within hours, with remote support available immediately and on-site visits scheduled as needed for critical systems.
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