Simplify IT. Simplify Life.
Switch IT Support was established in 2006 with a vision to simplify technology environments, leading to better security, improved efficiency, and maximum productivity. Our mission is to partner with each client to understand their unique needs and provide enterprise-level, cost-effective technology solutions for today, along with a proactive plan for their future.
Services
At Switch IT Support, we are committed to providing a wide range of services designed to meet the diverse needs of our clients. Our offerings include:
Support Services
Our support services are designed to provide rapid response and support from our professional experts, ensuring productivity for your entire team. We guarantee our response time, so you don't have to worry about downtime, including same-day on-site visits for calls made before 3 pm. Our programs are tailored to your specific budget and needs, ensuring a perfect fit for your organization.
Cyber Security
In today's digital age, cyber security is more critical than ever. With a 30% chance that your business will be targeted by cyber criminals in the next two years, our simple and smart solutions provide protection for today's modern workplace. Our expertise and technology partnerships keep your data and infrastructure protected 24/7, helping you exceed compliance mandates for world-class protection.
Cloud Services Integration
Smart work environments foster speed, collaboration, and innovation, and keeping it all secure is more critical than ever. We partner with today's leaders in cloud services to keep you ahead of the curve. Our team has the expertise and experience to maximize security, reduce costs, and ensure seamless interconnectivity of your entire technology environment.
Project + Technology Consulting
We partner with our clients to assess technology needs and minimize costs on servers and cloud environments, advanced cyber security, remote connectivity, and two-factor authentication. We also enable software decisions through selection, negotiation, and implementation support. We can manage projects for you so your team can stay focused on moving your business forward, then provide training so you get the most out of your investment.
Enterprise Backups + Replication
Reliable backup, fast recovery, and constant protection are what give clients peace of mind that if something fails, they'll be back up and running as quickly as possible. We can help you achieve an agentless backup architecture with reduced operational costs, shorter backup times, and lightning-fast restores that include 360-degree protection throughout the process.
IP Phone + Unified Communications
Quick communication and remote connectivity are more important than ever. We offer full-featured Unified Communications (UC) solutions designed for SMBs so you can take advantage of powerful UC features including presence, instant messaging, conferencing, and mobility. Our solutions suite simplifies the way your business communicates - anywhere, anytime.
Real-World Success Stories
At Switch IT Support, we take pride in our successful partnerships with clients. Here are two examples of how we have helped businesses like yours:
*Real Estate Management Company*: Our client experienced tremendous growth but realized their technology capabilities no longer met their business needs. We created a VPN to ensure data access and data security with encrypted cloud replication so they can access data wherever they need to be. We then managed the implementation of an Identity-Based Cloud System that protected each user on multiple devices with individual credentials and location-based security. The move from an on-premise server and backup replication to a safe and secure cloud system was seamless, and the client was surprised that the simplicity of our solution design meant their go-forward cost for a modernized IT environment was the same as their previous IT expenses.
*Industrial Services Industry Client*: Our client, a company in the large industrial services industry with 300+ employees, was spending too much time and energy on IT issues. We led a holistic assessment and developed a transformation plan to simplify and modernize their technology environment. Our partnership with the client's technology team delivered a simplified solution with a focus on their core business, resulting in significant time and cost savings.
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