Business Details
34 Years
experience
Emergency
services
Your Trusted IT Partner in Jackson, MI
Founded in 1992, PC Solutions has established itself as a trusted provider of comprehensive IT services for businesses and individuals across mid-Michigan. As a family-owned company with over three decades of experience, we combine technical expertise with personalized service to address diverse technology needs. Our team holds top certifications from Microsoft, Intel, Acer, Acronis, and CompTIA, ensuring industry-leading proficiency in managed IT, computer repairs, and technology consulting. We specialize in proactive network monitoring, disaster recovery planning, and implementing cutting-edge solutions like VOIP communications and surveillance systems.Our commitment to client relationships extends beyond technical support, offering free advisory guides and site reviews to help businesses optimize their IT infrastructure. With a state-of-the-art service center in Jackson, Michigan, we provide timely repairs for Mac and PC systems while maintaining partnerships as an A+ Authorized Service Center and Microsoft Silver Certified Partner. Our approach focuses on minimizing downtime through 24/7 network monitoring and customized technology strategies that align with each client's unique operational goals.
Services
Managed IT
Computer Repairs
VOIP Systems
Surveillance Cameras
Disaster Recovery
Software Solutions
Remote Support
Hardware Upgrades
Cybersecurity
Office 365 Migration
Details
- Year established: 1992
Highlights and features
- 30 years of Michigan-based IT expertise since 1992
- Certified technicians with Microsoft, CompTIA, and A+ credentials
- 24/7 network monitoring and proactive system management
- Personalized approach with free advisory guides and site reviews
- Authorized service provider for Acer and Microsoft hardware
Associations and certifications
- Microsoft
- Intel
- Acer
- Acronis
- CompTIA
- A+ Authorized Service Center
- Microsoft Silver Certified Partner
What people say
Personal approach
Keep you up and running
Highly recommend
Cutting edge technology
Family atmosphere
Services
Managed IT
Our managed IT services provide continuous network monitoring and proactive maintenance for businesses. Certified technicians handle system updates, security patches, and performance optimization to prevent issues before they occur. This comprehensive solution includes 24/7 support, data backup, and customized technology planning to ensure reliable operations.
Computer Repairs
We repair all Mac and PC systems at our Jackson service center with certified technicians. Services include hardware replacement, virus removal, data recovery, and software installation. As an authorized Acer service provider, we handle warranty repairs regardless of purchase location while maintaining strict quality standards for all repairs.
VOIP Systems
Our VOIP solutions deliver enterprise-level communication features including mobile integration, call recording, and virtual receptionists. The scalable system grows with your business while offering cost-effective alternatives to traditional phone systems. Implementation includes equipment setup and ongoing technical support for seamless operations.
Surveillance Cameras
Custom-designed surveillance solutions protect businesses and homes with advanced features like remote monitoring and facial recognition. Our technicians install systems with cloud storage, mobile access, and intelligent alerts to enhance security while ensuring reliable network integration and data protection.
Disaster Recovery
We create customized disaster recovery plans with continuous data backup and rapid restoration capabilities. Services include infrastructure assessment, plan implementation, and regular updates to protect against data loss from system failures, cyberattacks, or physical disasters while minimizing business downtime.
Questions
What IT services does PC Solutions offer for businesses?
We provide managed IT services, network monitoring, disaster recovery planning, cybersecurity solutions, software management, and VOIP communications systems tailored to business needs.
Do you repair both Mac and PC systems?
Yes, our state-of-the-art service center handles repairs for all Mac and PC desktops, laptops, and peripherals with certified technicians.
Are your technicians certified?
Our team holds top certifications from Microsoft, CompTIA, and A+ programs, with specialized training in Acer and Intel hardware.
How does your disaster recovery service work?
We evaluate your network infrastructure, create customized backup plans, and implement continuous data protection to minimize business downtime during emergencies.
Do you offer 24/7 IT support?
Yes, our managed IT services include 24/7 network monitoring, management, and rapid problem resolution for business continuity.
What makes PC Solutions different from other IT providers?
We combine 30+ years of local experience with enterprise-level certifications and personalized service, treating clients as partners rather than accounts.
