Business Details
Trusted IT Support for Connecticut Businesses
Now IT Works has been delivering premier IT security and strategy solutions for Connecticut businesses for over two decades. Our approach combines personalized service with proactive strategies, ensuring clients connect with support experts who understand their unique systems and operational needs. We prioritize strategic IT management, offering customized plans that enhance cybersecurity, streamline workflows, and enable secure remote work environments. Our team of certified professionals provides 24/7 support, leveraging advanced tools to deliver seamless IT solutions tailored to small businesses across diverse industries.With a focus on transparency and client education, we empower businesses to focus on growth while we handle technology challenges. Our commitment to excellence is reflected in our 20+ years of client retention and a proven track record of safeguarding data through robust cloud strategies and business continuity planning.
Services
Managed IT Services
Cloud Strategies
Business Continuity
InControl Playbook
Project Management
Technology Consulting
Cybersecurity
Data Backup
IT Consulting
Remote Support
Highlights and features
- We offer 20+ years of experience in tailored IT strategy for small businesses
- Our team provides personalized support with deep understanding of client systems
- We implement proactive cybersecurity measures and cloud-based continuity plans
- Local U.S.-based help desk available during business hours with real-time problem resolution
- Customized IT roadmaps aligned with business growth objectives
What people say
Always Quick
Patient Support
Reliable Solutions
Personal IT Team
Easy Implementation
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We offer proactive system updates, cybersecurity protection, and 24/7 help desk support to minimize downtime. Our team works as an extension of your business, ensuring technology aligns with operational goals while maintaining compliance with industry standards.
Cloud Strategies
We design secure cloud environments that enhance business flexibility and data accessibility. Our strategies include hybrid cloud integration, automated backups, and multi-location redundancy to ensure business continuity. We implement robust security protocols, including multi-factor authentication and encrypted data transfer, to protect sensitive information while optimizing cloud performance.
Business Continuity
Our business continuity plans safeguard operations during disruptions through redundant systems and real-time data backups. We conduct risk assessments, develop incident response protocols, and train staff on emergency procedures. Our solutions ensure critical systems remain operational during outages while maintaining compliance with regulatory requirements.
InControl Playbook
This comprehensive cybersecurity framework provides incident response planning, regulatory compliance documentation, and breach prevention strategies. We conduct vulnerability assessments, implement email security protocols, and provide staff training to mitigate cyber risks. The playbook ensures businesses meet insurance requirements and maintain defensible security practices.
Technology Consulting
Our consulting services help businesses optimize technology investments through customized roadmaps. We assess current infrastructure, identify scalability needs, and recommend solutions aligned with growth objectives. From network upgrades to software selection, we provide expert guidance to enhance operational efficiency and technological competitiveness.
People
Chris Meacham
President
Chris founded Now IT Works in 2001 after recognizing small businesses' need for affordable, reliable IT solutions. With over 20 years of experience, he specializes in strategic technology planning and cybersecurity, helping Connecticut businesses implement scalable IT systems that support long-term growth and operational efficiency.
Questions
What is managed IT services?
Managed IT services provide proactive technology maintenance and support, ensuring your systems remain secure and operational through continuous monitoring and expert management.
How does cloud strategy benefit my business?
A tailored cloud strategy improves data accessibility, enhances cybersecurity, and enables cost-effective scalability while maintaining business continuity during disruptions.
What is business continuity planning?
Business continuity planning prepares your organization to maintain operations during emergencies through redundant systems, data backups, and staff training protocols.
How do you handle cybersecurity threats?
We implement multi-layered security measures including email filtering, multi-factor authentication, and regular system audits to prevent cyberattacks and data breaches.
Can you support remote work environments?
Yes, we provide secure remote access solutions, cloud collaboration tools, and endpoint protection to ensure productivity from any location.