Business Details
28 Years
experience
Emergency
services
Advanced IT Security & Cyber Protection Services
EC Group delivers advanced IT and cybersecurity solutions designed to protect businesses from evolving digital threats. Founded in 1998, we specialize in proactive security measures, data protection, and comprehensive IT support tailored to each client's unique needs. Our expertise includes Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), and 24/7 remote monitoring to ensure system resilience. We provide customized data backup and disaster recovery strategies, including onsite and cloud solutions, to safeguard critical information.Our team implements Proofpoint email fraud protection to defend against phishing and Business Email Compromise attacks. With over two decades of experience, we combine technical proficiency with strategic consulting to optimize IT infrastructure for Tucson-area businesses. Our VoIP phone systems enhance communication efficiency while maintaining security. EC Group's commitment to proactive threat management and personalized service has established us as a trusted technology partner for organizations seeking reliable IT solutions.
Services
Cybersecurity Solutions
Data Backup
IT Support
VoIP Systems
Email Fraud Protection
Disaster Recovery
Network Monitoring
Cloud Computing
Details
- Year established: 1998
Highlights and features
- We offer 24/7 proactive network monitoring and threat detection.
- Our team implements customized cybersecurity solutions for unique business needs.
- We provide guaranteed data recovery solutions with regular testing.
- Our technicians respond to IT outages within minutes of notification.
- We combine 25+ years of local IT expertise with cutting-edge technology.
What people say
Quick response times
Professional knowledgeable techs
Seamless transition process
Cost-effective solutions
Proactive security measures
Services
Cybersecurity Solutions
Our cybersecurity solutions provide comprehensive defense against modern threats through Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR) technologies. We implement real-time threat monitoring, vulnerability assessments, and customized security protocols to protect business networks. Our team continuously updates defenses against emerging cyber threats while maintaining compliance with industry standards. This service ensures organizations maintain secure operations and protect sensitive data from unauthorized access.
Data Backup
Data backup services include onsite and cloud-based solutions with automated redundancy systems. We implement Office 365 data protection and SaaS backup capabilities while conducting regular recovery testing. Our customized backup strategies ensure business continuity during system failures or cyberattacks. The service includes disaster recovery planning with guaranteed data restoration timelines to minimize operational disruptions for Tucson-area businesses.
Remote Monitoring
Remote Monitoring and Management (RMM) services provide 24/7 system oversight with automated security updates and performance optimization. Our technicians proactively address network issues before they impact operations while maintaining detailed system health reports. The service includes patch management, performance tuning, and real-time alert systems to ensure maximum uptime for critical business applications.
VoIP Systems
VoIP phone systems deliver scalable communication solutions with advanced features like auto-attendants and customized PBX configurations. Our implementation includes network assessment, system integration, and ongoing support for hybrid work environments. The service ensures reliable connectivity across office locations while providing cost-effective alternatives to traditional phone systems with enhanced functionality.
Email Fraud Protection
Email fraud protection utilizes Proofpoint technology to defend against phishing attacks and Business Email Compromise (BEC) schemes. Our implementation includes DMARC authentication, data loss prevention, and real-time threat intelligence updates. The service integrates with Office 365 environments to provide comprehensive email security while maintaining compliance with data protection regulations through automated monitoring and response protocols.
People
Glenn Ewing
President
Glenn Ewing founded EC Group in 1998 after being inspired by his father's electronics store. With over 25 years in the technology industry, he has led the company to become Southern Arizona's premier cybersecurity provider while expanding into office solutions through strategic acquisitions.
Luis Figueroa
General Manager
Luis Figueroa serves as General Manager at EC Group, overseeing daily operations and service delivery. With extensive experience in IT management and customer service, he ensures clients receive consistent, high-quality technical support while maintaining the company's commitment to personalized solutions.
Questions
What cybersecurity services do you offer?
We provide Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), Proofpoint email protection, and 24/7 network monitoring to defend against cyber threats.
How quickly do you respond to IT emergencies?
Our team responds to critical IT issues within minutes of notification and typically resolves common problems remotely within one hour of initial contact.
Do you provide data backup solutions?
Yes, we offer customized data backup plans including onsite storage, cloud backups, and Office 365 data protection with regular recovery testing.
Are your IT services available 24/7?
Our remote monitoring and threat detection services operate continuously, with technicians available for emergency support outside regular business hours.
What areas do you serve?
We primarily serve Tucson and Southern Arizona, including Pima County and Maricopa County businesses with on-site and remote support options.