Business Details
We have been delivering tailored technology and communication solutions to businesses since our inception in Hurricane, West Virginia. Our team specializes in managed IT services, custom field agent applications, and unified communication systems including VoIP and satellite connectivity. We combine deep technical expertise with a proactive service model that prevents downtime before it impacts operations. Our managed service provider offering includes 24/7 monitoring, cybersecurity protection, and strategic IT planning aligned with your growth objectives. We design cloud-based field agent solutions that transform paper workflows into real-time business intelligence for technicians and inspectors. Our certified technicians maintain industry-leading response times across all support channels including help desk and on-site assistance.
We prioritize predictable monthly costs over unexpected repair bills through proactive maintenance and transparent reporting. Our approach integrates security best practices into every layer of your technology infrastructure from firewall management to automated backup recovery. We serve organizations of all sizes with scalable solutions that adapt as your operational requirements evolve. Our local presence in Putnam County ensures personalized attention alongside enterprise-grade capabilities. We measure success by the operational continuity and peace of mind our clients experience daily.
We prioritize predictable monthly costs over unexpected repair bills through proactive maintenance and transparent reporting. Our approach integrates security best practices into every layer of your technology infrastructure from firewall management to automated backup recovery. We serve organizations of all sizes with scalable solutions that adapt as your operational requirements evolve. Our local presence in Putnam County ensures personalized attention alongside enterprise-grade capabilities. We measure success by the operational continuity and peace of mind our clients experience daily.
Highlights and features
- We provide 24/7 proactive system monitoring and maintenance.
- Our field agent apps eliminate paper forms instantly.
- We deliver predictable monthly IT costs without surprises.
- Our certified technicians resolve issues before downtime occurs.
- We integrate cybersecurity protection into every service layer.
Services
Managed IT Services
Our managed IT services provide 24/7 network monitoring, cybersecurity protection, and proactive maintenance for businesses lacking in-house expertise. We prevent downtime through continuous system oversight and automated patch management. Clients receive predictable monthly pricing and strategic technology planning aligned with organizational growth.
Field Agent Solutions
Our custom field agent platform digitizes work orders, inspections, and photo capture for technicians using tablets or smartphones. Field data syncs instantly to office staff eliminating paperwork delays and transcription errors. Real-time visibility improves operational decisions and accelerates invoicing cycles for service organizations.
VoIP Services
Our VoIP phone systems deliver enterprise-grade communication features including call routing, voicemail transcription, and mobile integration for distributed teams. We manage all infrastructure maintenance and security updates ensuring reliable uptime. Businesses reduce telephony costs while gaining advanced collaboration tools accessible from any location.
Email Services
Our hosted email solutions provide secure, ad-free communication with spam filtering, encryption, and seamless migration from existing providers. We handle server maintenance, backup retention, and compliance configurations for regulated industries. Teams access synchronized mailboxes across devices with guaranteed uptime and dedicated support.
Iridium Satellite Phones
We supply Iridium satellite phones providing global voice and data coverage for remote operations beyond cellular networks. Devices support emergency SOS, GPS tracking, and weather-resistant durability for field crews in isolated environments. Flexible plans ensure connectivity without long-term contracts or roaming surcharges.
