Business Details
We founded Digicom in 1983, bringing online services to customers years before the internet became mainstream in the early 1990s. For over 38 years, we have operated as a customer-first business, a core value that guides every decision we make. Our entire team is deeply devoted to supporting customers in any way possible, regardless of the technology they use. As technology has evolved, we have consistently adapted our expertise to meet customer needs while preserving legacy services like dial-up internet for those who rely on them. We have a long history of absorbing unexpected cost increases from local telephone carriers to avoid passing those expenses on to our customers, never raising our service prices for decades. When major telephone companies began shutting down dial-up network infrastructure and raising their carrier fees in 2021, we worked quickly to develop flexible new options for our customers.
We now assist customers in finding modern cabled internet options from third-party providers when those services are available at their address. For customers in areas without cabled internet access, we offer high-speed cellular rural internet service that delivers dramatically faster speeds than traditional dial-up. Beyond internet services, we provide specialized support including remote computer repair, data recovery for corruption, fire and forensic cases, media conversion for VHS and 8mm film, and comprehensive business IT support. We also maintain long-term email access for customers who choose to cancel their dial-up service, with affordable annual maintenance to preserve their existing accounts and support access. Our commitment to transparency, reliability, and personalized support has built trust with customers across the United States for nearly four decades.
We now assist customers in finding modern cabled internet options from third-party providers when those services are available at their address. For customers in areas without cabled internet access, we offer high-speed cellular rural internet service that delivers dramatically faster speeds than traditional dial-up. Beyond internet services, we provide specialized support including remote computer repair, data recovery for corruption, fire and forensic cases, media conversion for VHS and 8mm film, and comprehensive business IT support. We also maintain long-term email access for customers who choose to cancel their dial-up service, with affordable annual maintenance to preserve their existing accounts and support access. Our commitment to transparency, reliability, and personalized support has built trust with customers across the United States for nearly four decades.
Highlights and features
- We have over 38 years of technology service experience.
- We have never raised customer service prices in decades.
- We absorb unexpected carrier cost increases to protect customers.
- We offer transparent, upfront pricing for all services.
- We maintain long-term email access for past dial-up customers.
Services
Dial-Up Internet
We offer reliable dial-up internet service for customers across the United States, including long-term email account access with every plan. Our service includes 24/7 technical support for all dial-up connection and account issues. We offer two affordable plan options to fit different usage needs, with no hidden fees.
Cellular Rural Internet
We provide high-speed cellular rural internet for customers in areas without access to cabled internet options. Speeds range from 10 to 80 Mbps, which is 10 to 1000 times faster than traditional dial-up service. This service enables activities like photo viewing and video streaming that are not possible on dial-up connections.
Remote Computer Repair
Our RescueMyPC remote computer repair service allows customers to get professional tech support without in-person visits. Certified technicians diagnose and resolve a wide range of computer issues remotely for both residential and business clients. This service saves customers time and eliminates the need to transport devices to a physical repair location.
Data Recovery
We offer specialized data recovery services for cases involving file corruption, fire damage, and forensic data retrieval needs. Our expert team uses proven methods to recover critical data from a variety of storage devices and damaged systems. We prioritize data security and confidentiality for all client files during the recovery process.
Business IT Services
Our business IT services provide comprehensive technology support for commercial clients of all sizes. We offer tailored solutions to meet the unique technology needs of each business, from network management to system troubleshooting. Our team works to minimize downtime and keep business operations running smoothly.