Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Mount Pleasant, WI
Since 2006, we have dedicated ourselves to delivering comprehensive IT solutions tailored to the unique needs of small and medium-sized businesses. Our approach combines technical expertise with personalized service, ensuring clients receive custom-built systems with minimal downtime. Through proactive monitoring, routine maintenance, and strategic planning, we guarantee robust IT infrastructure that evolves with your business. Our team of certified professionals prioritizes clear communication, avoiding technical jargon to maintain approachability.With over 19 years of local experience, we've built lasting relationships through responsive support, cost-effective solutions, and a commitment to client satisfaction. Our services span hardware/software implementation, cloud migration, mobile device management, and 24/7 technical assistance. Backed by industry-recognized certifications and a track record of successful implementations, we ensure businesses operate efficiently in an increasingly digital landscape.
Services
VoIP Phone Systems
Managed IT Services
Cloud Solutions
Online Backup
Mobile Device Management
PC Lifecycle Management
Office 365 Migration
Details
- Year established: 2006
Highlights and features
- We offer 1-hour emergency response and 24/7 technical support since 2006
- Our team holds industry-recognized IT certifications
- We provide customized solutions with predictable monthly pricing
- We guarantee proactive hardware lifecycle management
- We maintain 98% client retention through personalized service
What people say
Expertise and responsiveness
Peace of mind
Proactive maintenance
Cost-effective solutions
Friendly technicians
Services
Managed IT Services
Our proactive IT management prevents system failures through 24/7 monitoring and scheduled maintenance. We handle network security, software updates, and hardware lifecycle planning to minimize downtime. Businesses benefit from predictable costs and dedicated support engineers who understand their specific infrastructure needs.
VoIP Phone Systems
Modern VoIP solutions replace traditional phone systems with scalable, feature-rich communication platforms. Our 3CX implementations offer mobile integration, automated attendants, and remote office capabilities while significantly reducing telecommunication costs for growing businesses.
Cloud Services
We implement secure cloud solutions like Office 365 and Azure that enable seamless collaboration and data accessibility. Our migration services ensure smooth transitions with complete staff training and ongoing support for hybrid cloud environments that balance cost efficiency with enterprise-grade security.
Managed Online Backup
Our hybrid backup system combines local and cloud storage for rapid data recovery. Continuous monitoring ensures backup integrity while military-grade encryption protects sensitive information. We guarantee data availability through automated processes and regular integrity verification.
Mobile Device Management
This service secures company data across mobile devices through centralized policy enforcement. Features include remote device locking/wiping, app management, and GPS tracking. We help businesses maintain compliance while enabling workforce mobility without compromising sensitive information.
People
Curtis
President
Founded the company in 2006 after five years in IT. Passionate about technology and business growth. Holds bachelor's degree in Telecommunications. Enjoys boating, hiking, and cooking in free time.
Moe
Support & Service Manager
Started IT career at age seven with circuit boards. Specializes in software testing and iOS development. Brews beer as a hobby. Brings technical curiosity to client support.
Chad
Field Engineer
13-year IT veteran with UW Stout degree in Telecommunications. Focuses on hands-on client support. Enjoys outdoor activities with family including fishing and gardening.
Gage
Service Desk Lead
Graduated with AAS in Computer Support. Currently pursuing BAS in Information Systems. Combines technical expertise with customer service focus to resolve client issues efficiently.
Chris
Support Engineer
Network specialist with WCTC degree. Experience in cybersecurity and workstation management. Balances IT work with creative hobbies like stained glass making and skateboarding.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, VoIP phone systems, cloud solutions, data backup, mobile device management, and PC lifecycle planning tailored to small business needs.
Do you provide emergency IT support?
Yes, we guarantee emergency response within 1 hour and non-emergency support within 3 business hours through our 24/7 support team.
How do you handle data backup and recovery?
Our hybrid backup system combines local and cloud storage with continuous monitoring. We ensure data integrity through automated processes and military-grade encryption for secure recovery.
Can you help with cloud migration?
Yes, we specialize in secure Office 365 and Azure migrations with complete staff training, ensuring smooth transitions to cloud-based operations while maintaining data security.
What makes your IT services different?
We combine technical expertise with personalized service, offering proactive maintenance, predictable pricing, and a team approach that builds long-term client relationships through consistent, reliable support.
