Business Details
24 Years
experience
Emergency
services
Comprehensive IT Solutions for Modern Businesses
Founded in 2002, NW Technology has built a reputation for delivering exceptional IT planning, implementation, and support while maintaining the highest standards of honesty and integrity. Our team specializes in proactive IT management, ensuring businesses avoid costly disruptions through comprehensive network monitoring, disaster recovery solutions, and 24/7 technical support. With expertise spanning Microsoft and Apple environments, we serve organizations ranging from small businesses with just two devices to large enterprises managing thousands of endpoints across four U.S. states and Canada.Our mission focuses on understanding each client's unique needs to deliver customized technology strategies that enhance operational efficiency and protect long-term IT investments. We maintain partnerships with leading technology vendors including Dell, Cisco, Microsoft, and 3CX, allowing us to provide cutting-edge solutions while maintaining competitive pricing for hardware and software acquisitions. Our 20+ engineers and technicians ensure rapid response times, with dedicated service desks operating extended hours to support clients beyond standard business hours.
Services
Network Solutions
Cloud Services
Data Security
VoIP Phones
Technology Strategy
Disaster Recovery
Server Maintenance
Patch Management
IT Asset Management
Remote Support
Details
- Year established: 2002
Highlights and features
- 20+ years of experience providing IT solutions since 2002
- 24/7 service desk with rapid response times from 20+ engineers
- Certified experts in Microsoft, Apple, and Cisco technologies
- Proactive network monitoring prevents technology disasters before they occur
- Gold Partner status with 3CX for advanced VoIP solutions
Associations and certifications
- 3CX Gold Partner
Services
Network Solutions
Our proactive network monitoring and management services prevent system failures through daily network oversight and automated alert systems. We implement comprehensive IT asset management, patch management, and server maintenance to ensure optimal performance. Our team provides both remote and on-site support to minimize downtime while maintaining network security and compliance with industry standards.
Cloud Services
We offer complete cloud solutions including private cloud hosting, hybrid cloud migration, and secure data backup systems. Our Microsoft 365 migration services ensure seamless transition to cloud-based productivity tools while maintaining 99.9% uptime reliability. We design customized cloud strategies that balance security requirements with workforce mobility needs across public, private, and hybrid cloud environments.
Data Security
Our comprehensive security solutions include enterprise antivirus protection, email encryption, device encryption, and advanced firewall management. We implement content filtering systems to block malicious websites and spam while maintaining compliance with data protection regulations. Our security experts continuously monitor networks to detect and prevent potential threats before they impact business operations.
VoIP Phones
We provide complete VoIP phone system implementation including number porting, hardware installation, and customized 3CX PBX software configuration. Our certified engineers handle system mapping, employee training, and ongoing support for business communication needs. As a 3CX Gold Partner, we deliver cost-effective phone solutions that reduce traditional landline expenses by up to 50% while maintaining call quality and reliability.
Technology Strategy
Our strategic IT consulting services help businesses plan technology infrastructure that supports current operations and future growth. We conduct network consultations to identify performance bottlenecks, develop cloud migration strategies, and design scalable network architectures. Our team specializes in server consolidation projects and Microsoft 365 transitions while ensuring seamless integration with existing business applications.
People
Ryan Oord
CEO
Ryan Oord leads NW Technology with over 20 years of experience in IT services, focusing on strategic technology planning and business operations management across multiple states.
Crystal King
Business Development
Crystal King drives business growth initiatives at NW Technology, leveraging deep industry knowledge to connect clients with customized technology solutions that meet evolving business needs.
Melinda Michaud
Purchaser
Melinda Michaud manages procurement operations at NW Technology, utilizing vendor partnerships to secure competitive pricing on hardware and software solutions for clients.
Questions
What IT services does NW Technology offer?
We provide network solutions, cloud services, data security, VoIP phone systems, technology strategy consulting, and 24/7 IT support for businesses of all sizes.
Do you offer emergency IT support?
Yes, our service desk provides call monitoring and emergency support during weekends and US holidays in addition to regular business hours.
Which areas do you serve?
We support clients across Washington state, Arizona, and Canada with both on-site and remote IT services.
How quickly can you respond to IT issues?
With 20+ engineers and technicians available, we maintain rapid response times through our extended-hour service desk operations.
Are you certified with major technology vendors?
Yes, we maintain Gold Partner status with 3CX and work with leading vendors including Dell, Cisco, Microsoft, and SonicWall.
Can you help migrate our systems to the cloud?
Our team specializes in cloud migration services, helping businesses transition to private, public, or hybrid cloud environments with minimal disruption.
