Business Details
31 Years
experience
Emergency
services
Your Trusted IT Partner in Oneonta, NY
We are a technology consulting firm specializing in IT implementation and management for businesses. Celebrating over 30 years in Oneonta, NY, we deliver enterprise-level IT services to small and medium-sized businesses through our proactive NOCOLOGY platform. Our expertise spans cybersecurity, managed IT services, cloud hosting, and web development, with a focus on minimizing downtime and maximizing security.We prioritize client relationships, offering customized solutions and 24/7 support. Our team combines technical proficiency with a commitment to community, donating 1% of profits to local causes. With experience serving diverse industries, we empower businesses to leverage technology effectively while maintaining transparency and reliability.
Services
Managed IT Services
Cybersecurity Protection
Web Design & Development
Cloud Hosting Solutions
IT Project Management
Phishing Simulation Training
Content Management Systems
Network Infrastructure Support
Server Care & Maintenance
Social Media Marketing
Details
- Year established: 1995
Highlights and features
- We offer 30+ years of experience in IT consulting and web development.
- Our NOCOLOGY platform provides proactive, 24/7 managed IT services.
- Specialized cybersecurity solutions protect against modern digital threats.
- Community-focused approach with 1% profit donations to local organizations.
- 24/7 support ensures minimal downtime for businesses in Upstate New York.
What people say
Outstanding service
Responsive support
Reliable solutions
Proactive IT management
Creative web design
Services
Managed IT Services
Our NOCOLOGY platform delivers proactive IT management with 24/7 monitoring, flat-rate pricing, and customized support plans. We prevent downtime through continuous network maintenance, backup solutions, and vendor coordination. Businesses benefit from enterprise-level infrastructure at small-business costs while focusing on core operations.
Cybersecurity Protection
Comprehensive cybersecurity services include risk assessments, dark web monitoring, and phishing simulations. We implement endpoint security, email encryption, and compliance audits to meet standards like HIPAA and PCI DSS. Our proactive measures protect against evolving threats while educating staff to prevent breaches.
Web Design & Development
Custom web design with mobile-responsive layouts and content management systems. We create branded websites integrated with marketing tools, e-commerce functionality, and SEO optimization. Ongoing support includes CMS updates, security patches, and training to maintain a dynamic online presence.
Cloud Hosting Solutions
Scalable cloud hosting with enterprise-level reliability and 24/7 uptime guarantees. Our managed services include CMS maintenance, nightly backups, and security updates. Businesses access flexible storage solutions and redundant infrastructure to ensure website performance during traffic surges.
IT Project Management
End-to-end IT project management for network upgrades, system migrations, and technology deployments. We coordinate vendor integration, document infrastructure changes, and provide quarterly budget reviews. Our approach ensures seamless implementation aligned with business goals and technical requirements.
People
Chris Chase
President & Founder
With over 30 years in IT consulting, Chris Chase leads Directive's technology vision. He pioneered the NOCOLOGY platform and JoomConnect integration system, focusing on proactive IT management and community-driven innovation.
Jared Myers
Web Development Director
Jared oversees web design projects, ensuring client satisfaction through custom CMS solutions and responsive design. He specializes in integrating backend databases with user-friendly interfaces for enhanced business operations.
Stephanie Algiere
Marketing Solutions Manager
Stephanie manages email marketing campaigns and social media strategies. Her expertise in Infusionsoft integration helps clients improve digital outreach while providing training for sustainable marketing success.
Shannon
Lead Web Designer
Shannon specializes in creating visually compelling websites with functional UX design. She focuses on client collaboration to deliver branded digital experiences that align with business objectives and user engagement goals.
Michael Casta
IT Support Specialist
Michael provides technical support and resolves client issues with expertise in network infrastructure and system maintenance. His responsive approach ensures minimal downtime for businesses relying on critical IT operations.
Questions
What IT services does Directive offer?
We provide managed IT services, cybersecurity, cloud hosting, network infrastructure support, and IT project management tailored to small and medium businesses.
How does Directive handle cybersecurity threats?
Our cybersecurity services include risk assessments, dark web monitoring, phishing simulations, and compliance audits to protect against data breaches and malware attacks.
Do you offer 24/7 IT support?
Yes, our NOCOLOGY platform includes 24/7/365 monitoring and support with rapid response times to minimize downtime for critical business operations.
Can Directive develop custom websites?
We create custom, mobile-responsive websites with CMS integration, e-commerce capabilities, and SEO optimization to meet specific business requirements.
What areas do you serve?
While based in Oneonta, NY, we serve businesses across Upstate New York and provide remote services to clients nationwide and internationally.
How do you ensure website reliability?
Our managed cloud hosting includes nightly backups, security patches, and scalability features to maintain uptime during traffic spikes and technical challenges.
