Business Details
39 Years
experience
Emergency
services
Your Trusted IT Partner for Scalable Solutions
Turner Tech is a privately held, woman-owned business that has delivered enterprise-grade IT services and solutions since 1987. With a proven track record serving local, national, and global clients, we prioritize service excellence through flexible, scalable, and innovative IT infrastructure solutions. Our partnerships with industry leaders like Microsoft, ServiceNow, and Cisco ensure our team has the tools and certifications to address diverse tech stack needs. Headquartered in the U.S., our full-time, U.S.-based experts specialize in 24/7 managed IT services, cybersecurity, and business intelligence consulting.We maintain a commitment to community through charitable initiatives aligned with our values of integrity and accountability. Our First Call Resolution policy and 90% issue-resolution rate on initial calls reflect our dedication to minimizing downtime and maximizing client satisfaction. With over 37 years of service excellence, we aim to be the managed IT provider our clients genuinely enjoy working with.
Services
24/7 IT Services
Cybersecurity
Professional IT Services
Collaboration & Conferencing
Business Intelligence Consulting
Details
- Year established: 1987
Highlights and features
- 90% of issues resolved on the first call
- Average wait time under 30 seconds
- 37+ years of service excellence
- 100% U.S.-based technical support
- 24/7 availability with First Call Resolution policy
Services
24/7 IT Services
Our 24/7 managed IT services ensure continuous network operations monitoring, security oversight, and rapid issue resolution. Dedicated Service Delivery Managers provide single-point-of-contact support for customized infrastructure management. Predictive analytics and automated remediation tools minimize downtime while maintaining compliance with industry standards like HIPAA and PCI-DSS.
Cybersecurity
Comprehensive cybersecurity services include SOC-as-a-Service, penetration testing, and policy development. Our Security Operations Center in Burbank, California, employs machine learning and threat intelligence to detect and neutralize ransomware, zero-day attacks, and endpoint vulnerabilities. Regular compliance assessments ensure alignment with HIPAA, HITECH, and GLBA requirements.
Business Intelligence Consulting
Specialized business intelligence consulting transforms raw data into actionable insights for entertainment, healthcare, and financial sectors. We implement platforms like Tableau and Power BI to create custom dashboards, automate reporting, and optimize workflow efficiency through strategic technology integration.
Collaboration & Conferencing
Collaboration solutions enable secure remote workforce communication through cloud-based VOIP, video conferencing, and unified communications. We deploy and manage Microsoft Teams Rooms and Zoom Rooms with VIP in-meeting support, ensuring seamless integration with existing security protocols and compliance frameworks.
Professional IT Services
White-glove professional services include end-user computing support, asset management, and certified engineering expertise. Our ServiceNow-certified technicians provide on-site, remote, or carry-in repairs for enterprise hardware, while project managers oversee cloud migrations and ITIL-compliant process automation.
People
Ellen Turner
Chief Executive Officer
Co-founder with 35 years of experience in IT managed services, network consulting, and security solutions. Leads strategic direction for Turner Tech's enterprise clients across multiple industries.
Brendan Turner
Chief Operating Officer
Co-founder instrumental in transforming Turner Tech into an industry leader through adaptive service models and client-focused operational strategies since 1987.
Andrew Peak
Vice President, Information Technology
IT leadership expert with specialized skills in service delivery, incident management, and ServiceNow implementation. Oversees technical operations and client relationship management.
Questions
What IT services does Turner Tech offer?
We provide 24/7 managed IT services, cybersecurity solutions, business intelligence consulting, collaboration tools, and professional IT support tailored to enterprise needs.
Are your services available outside the U.S.?
While our team is U.S.-based, we offer hybrid offshore solutions and serve clients globally through our scalable service delivery model.
How does your cybersecurity service work?
Our SOC-as-a-Service combines machine learning, threat intelligence, and 24/7 monitoring to detect and mitigate cyber threats across endpoints, networks, and cloud environments.
Do you support compliance requirements?
Yes, our services align with HIPAA, HITECH, GLBA, PCI-DSS, and other industry-specific compliance standards through regular assessments and policy development.
What makes your IT support different?
Our First Call Resolution policy, 90% issue-resolution rate, and U.S.-based technicians provide faster, more accountable service compared to offshore alternatives.
