Business Details
42 Years
experience
Trusted IT Solutions & Customer Support Services
Chaves Consulting has been delivering innovative IT solutions and customer support services for over 30 years, serving both private and public-sector clients across the United States. Our commitment to exceptional service is driven by a team of highly skilled professionals who prioritize client needs through customized, technology-driven outcomes. With a proven track record validated by over 100 clients, we specialize in hosting, records management, data center operations, help desk support, and call center solutions.Our core values emphasize technological expertise, client-centric processes, and community impact, supported by continuous employee training and quality assurance practices. Headquartered in Baker City, Oregon, our state-of-the-art Tier3 Synergy Data Center exemplifies our dedication to cutting-edge infrastructure. We measure success through client satisfaction, employee engagement, and our ability to consistently exceed expectations while maintaining transparent, ethical business practices.
Services
IT Solutions
Hosting Services
Records Management
Data Center Operations
Help Desk Support
Call Center Services
Elections Support
Product Development
Colocation
Business Continuity
Details
- Year established: 1984
Highlights and features
- We have over 30 years of experience delivering IT solutions for public and private-sector clients
- Our proven track record is validated by 100+ satisfied clients nationwide
- We implement customized technology-driven outcomes tailored to client requirements
- Our continuous learning programs ensure high-quality service delivery and employee engagement
- We operate a state-of-the-art Tier3 data center in Baker City, Oregon
Services
IT Solutions
Our IT solutions combine technical expertise with innovative approaches to address complex business challenges. We develop customized technology frameworks that enhance operational efficiency and support organizational growth. Our team works closely with clients to implement scalable solutions that align with their specific requirements and industry standards.
Data Center Operations
The Synergy Data Center provides state-of-the-art Tier3 infrastructure for secure and reliable data storage. Our facility features advanced security measures and redundant systems to ensure continuous operation. We offer colocation services and business continuity solutions to protect critical information assets for government and commercial clients.
Records Management
We deliver comprehensive records management systems that streamline document handling processes. Our solutions include digital archiving, retrieval systems, and compliance management tools. The Oregon Records Management System demonstrates our capability to implement efficient government cloud solutions that meet regulatory requirements.
Help Desk Support
Our help desk services provide timely assistance for software and hardware issues. We implement issue tracking systems and dedicated support channels to resolve technical problems efficiently. Our trained professionals ensure minimal disruption to client operations through proactive monitoring and rapid response protocols.
Call Center Services
We offer dedicated customer service through trained representatives and toll-free communication channels. Our call center operations focus on delivering personalized assistance while maintaining service quality standards. Continuous training programs ensure our team effectively addresses client inquiries and resolves service issues promptly.
Questions
What IT services does Chaves Consulting offer?
We provide IT solutions including cloud hosting, records management systems, data center operations, help desk support, and call center services for public and private-sector clients.
Where is Chaves Consulting located?
Our headquarters and Tier3 Synergy Data Center are located in Baker City, Oregon, with clients served throughout the United States.
How long has Chaves Consulting been in business?
We have been delivering technology solutions since 1984, with over 30 years of experience supporting public and private-sector organizations.
What makes Chaves Consulting different?
Our combination of technical expertise, continuous employee development, and client-focused approach distinguishes us, along with our state-of-the-art data center infrastructure.
What industries do you serve?
We support government agencies, courts, utility providers, and commercial businesses across various sectors requiring technology-driven operational solutions.