"Get There" with 1 IT Source - Your Partner in IT Solutions
At Mobile Tech Computer Services, we are committed to providing innovative and cost-effective IT solutions to businesses in Hagerstown, Frederick, and surrounding areas. As a rapidly growing IT services firm, we understand the importance of reliable technology support in today's fast-paced business environment.
Our History
Founded in 2002 by Erik Grewe, Mobile Tech Computer Services has evolved to become a leading provider of IT management and cybersecurity solutions. With a team of experienced technicians and certified experts, we have established a reputation for delivering unparalleled customer service and technical expertise.
Our Mission
Our mission is to provide professional, cost-effective, and timesaving onsite computer and network solutions with complete customer satisfaction. Our team of certified technicians is dedicated to helping businesses take their technology to the next level, allowing them to focus on their core area of expertise.
Our Expertise
At Mobile Tech Computer Services, we pride ourselves on our extensive knowledge and experience in the computer industry. Our certified technicians have significant experience in computer repair and networking, with certifications from The Computing Technology Industry Association (CompTIA) and Microsoft.
Our Partnerships
We have cultivated relationships with major industry players to provide a comprehensive technical support team. Our partnerships enable us to offer a comprehensive range of services, from IT management and cybersecurity solutions to data recovery and backup, all designed to meet the unique needs of our clients.
Our Services
Our services include:
- Managed IT Services
- Computer Repairs
- Virus Removal
- Networking
- Data Recovery
- Data Backup
- Upgrades
- And more
At Mobile Tech Computer Services, we understand that every business is unique, and we offer customized solutions tailored to meet the specific needs of each client. Whether you need help with IT management, cybersecurity, or data recovery, we have the expertise and resources to provide you with the best possible outcome.
Why Choose Us?
Select image to see a video on our services Technology is our passion. Our goal is 100% customer satisfaction. We pride ourselves on our dedication to customer service, ensuring that our clients receive the highest level of support and expertise.
Customer Experience
The majority of customers have had a positive experience with Mobile Tech Computer Services, with eight out of nine reviewers giving the company a 5-star rating. The reviewers praise the company's knowledgeable and friendly staff, with many mentioning that they are prompt in responding to phone calls and emails.
Issues with Commission
However, one reviewer, Amy Gibson, had a negative experience with the company. They hired Mobile Tech for as-needed work, but the representatives kept trying to sell them expensive monthly packages despite being declined. Additionally, the company recommended phones that were not compatible with the reviewer's phone provider, and it was revealed that the representatives were trying to make a commission by selling an additional phone system.
Lack of Transparency
Amy also criticized the company for a lack of transparency about their commission structure and expected results. She claimed that they were more focused on making a profit than on providing good service to the customer.
Positive Aspects
The reviewers who had positive experiences with Mobile Tech Commented on the company's prompt response times, technical knowledge, and fair prices. They also appreciated the company's willingness to listen to their needs and work until the job was done to their satisfaction.
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