Business Details
11 Years
experience
Emergency
services
Your Trusted IT Partner in Gainesville, FL
Founded in 2015 by Joe Brady, Epic IT Solutions has established itself as a trusted provider of comprehensive IT services in North Central Florida. With over two decades of combined industry experience, our team delivers tailored technology solutions for businesses and residential clients, prioritizing reliability, security, and operational efficiency. We specialize in managed IT services, co-managed support, network infrastructure design, and residential tech solutions, ensuring seamless integration of technology into daily operations.Our commitment to proactive maintenance and rapid issue resolution minimizes downtime, allowing clients to focus on core business objectives. Backed by a team of certified professionals, we implement cutting-edge security protocols, data backup systems, and customized IT strategies. Recognized for our responsive customer service and technical expertise, we maintain transparent communication and ethical practices, fostering long-term partnerships built on trust and measurable results.
Services
Business IT Consulting
Co-Managed IT Services
Residential Tech Support
PC Repair
Backup Solutions
Network Management
Server Installation
Virus Removal
Home Automation Setup
Data Transfer
Details
- Year established: 2015
Highlights and features
- We offer 20+ years of combined IT experience with certified technicians.
- Our co-managed IT services integrate seamlessly with existing IT teams.
- We provide 24/7 emergency support and scheduled maintenance plans.
- Our solutions include HIPAA-compliant data protection and cloud backups.
- We deliver tailored IT strategies for businesses of all sizes.
What people say
Quick email responses
Problem fixed promptly
Knowledgeable technicians
24/7 availability
Excellent customer service
Services
Business IT Consulting
Our business IT consulting services deliver customized technology strategies to optimize operations and security. We conduct high-value assessments of systems, implement server upgrades, and design network infrastructure. With expertise in HIPAA compliance and cloud solutions, we ensure scalable, future-ready IT frameworks for companies of all sizes.
Co-Managed IT Services
Co-managed IT services combine our expertise with your in-house team for enhanced efficiency. We provide shared control over IT infrastructure, collaborative decision-making, and tailored cybersecurity solutions. This model offers scalability, compliance support, and cost-effective access to advanced technology resources while maintaining internal oversight.
Residential Tech Support
Residential tech support covers PC repair, network setup, and smart home automation. We offer virus removal, data transfer, and internet optimization for home offices. Our technicians provide remote or on-site assistance, ensuring secure, reliable home technology ecosystems with personalized service plans.
Backup Solutions
Our backup solutions include automated cloud and local data protection with 256-bit encryption. We offer disaster recovery for servers, virtual machines, and critical files. With SSAE 16-compliant offsite storage and unlimited version retention, we safeguard businesses against data loss and downtime.
PC Repair
PC repair services address hardware failures, software issues, and performance optimization. We perform virus removal, component upgrades, and system diagnostics for laptops and desktops. With rapid parts inventory and remote troubleshooting, we minimize device downtime for home and business users.
People
Joe Brady
Founder
With over 20 years in IT, Joe Brady founded Epic IT Solutions in 2015 to provide accessible, high-quality technology services. He leads strategic growth while maintaining hands-on client support.
Questions
What areas do you serve?
We serve North Central Florida, including Gainesville and surrounding communities.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency services for critical IT issues.
What types of businesses do you work with?
We support small to medium businesses across industries with managed IT and co-managed solutions.
Do you repair all computer brands?
We repair most major brands including HP, Dell, Lenovo, and Apple devices.
What backup options are available?
We offer automated cloud backups, local storage solutions, and hybrid systems with encryption.
Are there discounts available?
Yes, we offer bulk order discounts and custom service contracts for ongoing clients.
