Business Details
32 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Murphysboro, IL
B & J Computers has been dedicated to solving technology challenges for businesses and individuals since 1994. Our mission to keep businesses operational drives our commitment to rapid response times and comprehensive IT solutions. Located in Murphysboro, Illinois, we combine over 30 years of technical expertise with industry-recognized certifications to deliver reliable computer repair, network management, and technology planning services. Our team of A+ Certified and Microsoft Certified Systems Engineer professionals specializes in both Windows and Apple environments, offering on-site and remote support for systems ranging from single PCs to enterprise networks. As a Microsoft Gold Certified Partner and authorized reseller of Dell, Microsoft, and Cisco products, we provide cutting-edge hardware and software solutions alongside our technical services.Our approach emphasizes proactive planning, with customized technology roadmaps that address equipment lifecycle, budget constraints, and future growth requirements. From virus removal to VoIP telephone system installation, our technicians deliver thorough diagnostics and lasting solutions. We maintain strict quality standards through continuous training and certification programs for our staff. Our service model accommodates both scheduled maintenance and emergency repairs, with 24-hour availability for critical issues. This combination of technical expertise, certified personnel, and customer-focused service has made us a trusted technology partner for businesses across Southern Illinois.
Services
Computer Repair
Network Setup
Remote Support
Virus Removal
System Upgrades
Server Maintenance
Printer Support
Data Backup
Security Systems
Technology Planning
Details
- Year established: 1994
Highlights and features
- Certified technicians with 30+ years combined experience in IT services
- 24-hour emergency response for critical business technology issues
- Microsoft Gold Certified Partner with authorized reseller status
- Custom technology planning addressing budget and growth requirements
- Comprehensive service offering covering hardware, software, and networks
Associations and certifications
- Microsoft Gold Certified Partner
- A+ Certified
- MCSE (Microsoft Certified Systems Engineer)
Services
Computer Repair
Our certified technicians diagnose and resolve hardware and software issues for Windows and Apple devices. We handle complete system overhauls, component replacements, and software troubleshooting. Each repair includes comprehensive testing to ensure optimal performance and reliability for both personal and business computing environments.
Network Setup
We design and implement wired and wireless networks tailored to business requirements. Services include infrastructure installation, security configuration, and device integration. Our solutions support seamless connectivity for workstations, servers, printers, and mobile devices across small offices to enterprise environments.
Remote Support
Instant remote diagnostics and problem resolution for common computer issues. Our secure connection technology enables real-time troubleshooting of software problems, network connectivity, and system performance without requiring on-site visits for many common issues.
Virus Removal
Comprehensive security threat elimination using industry-leading tools and manual inspection. We remove viruses, spyware, and other malicious software while preserving critical data. Post-removal security optimization helps prevent future infections across Windows and Apple platforms.
Technology Planning
Customized technology roadmaps analyzing existing infrastructure and future needs. We help businesses plan equipment upgrades, budget for new implementations, and optimize technology investments through detailed assessments and phased implementation strategies.
People
Carole Spurling
President & Senior Technician
Mechanical Engineering graduate with Microsoft certifications, managing systems and networks since 1994. Specializes in server configuration, security systems, and business technology planning while leading technical operations.
Toni Cue
Office Manager
Joined in 2017 with five years office management experience. Handles client communications and administrative operations while contributing creative solutions to improve business processes and customer interactions.
Steve Ridings
Part Time Technician
Supports technical operations with hands-on repair and installation services. Provides assistance with computer upgrades, network maintenance, and equipment installation while working under senior technicians' supervision.
Questions
What types of computer issues can you repair?
We handle Windows and Apple system repairs including hardware failures, software problems, virus removal, network connectivity, and peripheral device integration for both personal and business computers.
Do you offer remote technical support?
Yes, we provide secure remote assistance for software issues, system configuration, and network troubleshooting without requiring on-site visits for many common computer problems.
Are your technicians certified?
Our team includes A+ Certified and Microsoft Certified Systems Engineer professionals with specialized training in network administration, security systems, and server management.
What service areas do you cover?
We serve Murphysboro and surrounding areas in Southern Illinois, supporting both local businesses and remote clients through flexible service delivery options.
Do you provide emergency computer services?
Yes, we offer 24-hour emergency response for critical technology issues affecting business operations, with on-site service available within a timely fashion.
What payment methods do you accept?
Please contact our office manager directly to discuss payment options and arrangements for our computer repair and IT services.
