Business Details
37 Years
experience
Emergency
services
Trusted IT Solutions for Small Businesses
Founded in 1989, DMC Unlimited has established itself as a trusted provider of IT services and computer products in Ludington, Michigan. Our team brings decades of combined experience in technology solutions, specializing in managed IT services, network administration, and computer repair for small businesses. We prioritize integrity, transparency, and personalized service, ensuring clients receive reliable support tailored to their unique needs. With over 35 years of local ownership, we have evolved to meet industry demands while maintaining our commitment to excellence. Our expertise spans hardware sales, remote monitoring, VoIP solutions, and cybersecurity, backed by a proven track record of serving hundreds of businesses across Mason, Manistee, Oceana, and Lake Counties.We differentiate ourselves through hands-on technical proficiency, responsive customer care, and a focus on building long-term client relationships. Our team of certified professionals stays current with emerging technologies to deliver innovative solutions that drive business success. This dedication to quality and client satisfaction has earned us recognition as a leader in Michigan's IT services sector.
Services
IT Consulting
Network Administration
Computer Repair
Managed Services
VoIP Solutions
Hardware Sales
Remote Assistance
Printer Repair
Details
- Year established: 1989
Highlights and features
- 35+ years of local IT expertise serving Michigan businesses
- 24/7 remote monitoring and management services
- Certified technicians with hands-on technical proficiency
- Customized solutions for small business technology needs
- Proven track record with hundreds of satisfied business clients
What people say
Excellent service
Highly knowledgeable
Competitive prices
Quick turnaround
Stress-free experience
Services
IT Consulting
Our IT consulting services help businesses optimize technology infrastructure through strategic planning and implementation. We assess your current systems, identify improvement opportunities, and develop customized solutions to enhance operational efficiency. With decades of experience serving Michigan businesses, our consultants provide expert guidance on hardware selection, network security, and IT budgeting.
Managed Services
Our 24/7 managed IT services provide continuous monitoring and proactive maintenance of business technology systems. We handle software updates, security patches, and threat detection to prevent disruptions before they occur. This comprehensive solution includes real-time malware remediation and remote management of servers, workstations, and network devices for uninterrupted business operations.
Computer Repair
We offer comprehensive repair services for desktops, laptops, and servers with both on-site and in-store options. Our certified technicians diagnose and fix hardware and software issues across all major brands. With rapid turnaround times and competitive pricing, we minimize downtime while ensuring reliable, long-lasting repairs for business-critical equipment.
VoIP Solutions
Our VoIP solutions deliver modern business communication systems with flexible deployment options. We implement both on-premise and cloud-based phone systems tailored to your organization's needs. Our experts handle installation, configuration, and ongoing support for scalable communication solutions that improve connectivity and reduce telecommunication costs.
Hardware Sales
We provide custom-built desktops and premium notebook brands to meet diverse business computing requirements. Our sales team offers expert guidance on selecting optimal hardware configurations for specific workflows. As a trusted local supplier since 1989, we ensure quality products backed by comprehensive warranty support and technical assistance.
People
Roger Wertz
Owner / Systems & Network Administration Lead
With over 20 years of experience at DMC Unlimited, Roger Wertz leads network administration and strategic technology solutions. He specializes in designing secure, scalable IT infrastructures for small businesses across West Michigan.
Jamie Wertz
Accounting Manager
Jamie Wertz oversees financial operations at DMC Unlimited, bringing extensive experience in business management and client relations. She plays a key role in maintaining the company's commitment to transparent, ethical business practices.
Bob Baunoch
Technical Field Operations Lead
As Technical Field Operations Lead, Bob Baunoch manages on-site service delivery with over 15 years of IT field experience. He ensures timely, effective resolution of client technology issues while maintaining high service standards.
Brian Rybicki
IT Services Lead
Brian Rybicki leads our IT services team with expertise in enterprise network management and cybersecurity. He specializes in implementing robust IT solutions that protect business data while optimizing system performance.
Samantha Murray
Client Services Coordinator
Samantha Murray serves as the primary point of contact for client inquiries, combining technical knowledge with exceptional customer service. She coordinates service requests and ensures smooth communication between clients and technical teams.
Questions
Why did DMC Unlimitedlimited stop offering residential IT services?
To focus on providing higher quality commercial IT services, DMC Unlimitedlimited transitioned away from residential support in June 2024. This allows us to better serve business clients while maintaining our high service standards.
What geographic areas do you serve?
We serve businesses in Mason, Manistee, Oceana, and Lake Counties across West Michigan, providing both on-site and remote IT support services.
What sets DMC Unlimitedlimited apart from other IT providers?
With 35+ years of local experience, we combine deep technical expertise with personalized service. Our proactive managed services, certified technicians, and focus on small business needs deliver reliable, cost-effective solutions.