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Your Trusted IT Solutions Partner in Alexandria
At Computer PhD, we pride ourselves on delivering expert computer repair and IT solutions tailored to meet the unique needs of our clients in Alexandria, Louisiana. With over a decade of hands-on experience in the industry, our founder James Lee Anderson Jr. combines technical expertise with personalized service to resolve complex technology challenges efficiently. Our commitment to transparency, reliability, and customer satisfaction has earned us a reputation as a trusted partner for both individuals and businesses seeking dependable technical support. We specialize in diagnostics, hardware repairs, software optimization, and network setup, ensuring our clients receive comprehensive solutions that minimize downtime and maximize performance.

Backed by 117 five-star reviews, our dedication to clear communication, fair pricing, and timely service sets us apart in the competitive tech repair landscape. Whether you require urgent laptop repairs, desktop maintenance, or router installation, our team approaches every task with meticulous attention to detail and a focus on long-term client relationships. We operate from a convenient home office location while offering flexible scheduling, including weekend appointments, to accommodate our clients' busy lives. Our proven track record of resolving issues on the first visit and providing follow-up support underscores our commitment to excellence in every service we deliver.
Services
Computer Repair Laptop Repair Desktop Repair Computer Diagnostic Router Installation Cloud Services IT Support Computer Maintenance Gaming System Repair Laptop Setup
Highlights and features
  • We offer free initial consultations for all repair services.
  • Our technician provides same-day diagnostics and repairs.
  • We guarantee transparent pricing with no hidden fees.
  • Our founder has 10+ years of specialized IT experience.
  • We offer weekend service appointments for client convenience.
What people say
Excellent service Quick turnaround Reasonable pricing Highly recommend Professional and friendly
Update Listing
Services
Computer Repair
Our comprehensive computer repair service addresses hardware failures, software issues, and performance optimization for both Windows and Mac systems. We diagnose problems efficiently, replace faulty components, and ensure your device runs smoothly. Clients benefit from our technician's deep technical knowledge and commitment to explaining repairs in easy-to-understand terms.
Laptop Repair
Specialized laptop repair covering screen replacements, battery issues, port malfunctions, and internal component upgrades. We handle all major brands and prioritize quick turnaround times while maintaining data security throughout the repair process. Our home pickup/drop-off service adds convenience for mobility-challenged clients.
Computer Diagnostic
Thorough diagnostic assessments identify underlying issues affecting device performance. Using advanced tools, we pinpoint software conflicts, hardware failures, or network connectivity problems. This service includes a detailed explanation of findings and cost estimates for recommended repairs, ensuring informed decision-making.
Router Installation
Professional router installation and network configuration services optimize home and small business internet connectivity. We ensure secure Wi-Fi setup, proper device integration, and provide guidance on network maintenance. Clients receive personalized support for ongoing connectivity needs.
IT Support
Ongoing IT support covers software troubleshooting, data backup solutions, and system upgrades. We offer both in-shop and remote assistance options while maintaining consistent communication throughout the problem-solving process. Our approach emphasizes preventive maintenance to minimize future issues.
People
James Lee Anderson Jr.
Owner/Technician
With over a decade of IT experience, James leads Computer PhD as both owner and senior technician. His expertise spans hardware repair, network configuration, and system optimization. Clients consistently praise his clear communication, prompt service, and ability to explain technical concepts accessibly.
Questions
What types of computer repairs do you offer?
We handle all major computer repairs including hardware replacements, software troubleshooting, virus removal, data recovery, and network configuration for both Windows and Mac systems.
Do you offer pickup and delivery services?
Yes, we provide complimentary home pickup and drop-off services for clients in Alexandria, Louisiana, particularly benefiting those with mobility challenges.
How long does a typical repair take?
Most repairs complete within 1-3 days. Emergency diagnostics often available same-day, with complex repairs communicated clearly through our transparent update process.
Are your repair prices competitive?
Our pricing remains consistently competitive with transparent quotes provided before work begins. We guarantee no hidden fees or unexpected charges.
Do you service gaming computers?
Yes, we specialize in gaming system repairs including high-performance hardware diagnostics, cooling system maintenance, and component upgrades for optimal gaming performance.
Can you help with data backup solutions?
We offer comprehensive data backup services including cloud storage configuration, external drive setup, and automated backup system implementation to protect your critical information.