Business Details
8 Years
experience
Emergency
services
Your Trusted IT Partner in Charlotte, NC
Guardian IT Systems was founded in November 2018 by Mark Kuljian, Eric Wenger, and Tommy Brame, three seasoned Information Technology professionals with over 30 years of combined experience. Our founders recognized the need for tailored IT solutions that prioritize customer service while leveraging cutting-edge technology. We specialize in delivering intelligent, secure, and reliable technology solutions designed to future-proof businesses through on-premise, cloud, and virtualization platforms. Our team of certified engineers provides comprehensive support including infrastructure management, cybersecurity, business continuity planning, and IT staffing solutions. With a focus on cost-effective strategies, we help organizations maximize their technology investments while minimizing downtime.Our commitment to excellence is demonstrated through long-term client relationships, with many clients having worked with our team for over 15 years. We offer flexible service delivery options including on-site, remote, and after-hours support to meet diverse business needs. Our proven methodology follows five key stages: initial consultation, system discovery, solution design, implementation, and ongoing maintenance. We serve businesses in Charlotte, NC and surrounding areas, providing both reactive support and proactive technology planning. Our mission remains clear: to help organizations harness technology as a competitive advantage through personalized service and technical expertise.
Services
IT Management
Help Desk
Infrastructure
Security
Business Continuity
Consulting Services
Details
- Year established: 2018
Highlights and features
- We offer 30+ years combined experience in enterprise IT solutions
- Our certified engineers provide 24/7 emergency support services
- We implement multi-layered security solutions for business protection
- We deliver customized technology strategies tailored to business needs
- We maintain long-term client relationships with proven reliability
What people say
Technical expertise
Responsive support
Personalized service
Proactive maintenance
Cost-effective solutions
Services
IT Management
Our IT management services provide comprehensive oversight of your technology infrastructure. We implement, support, and maintain technology solutions while aligning with your business vision. Our vendor management and lifecycle planning ensure optimal system performance and longevity.
Security
We offer complete security solutions including malware protection, penetration testing, and intrusion prevention systems. Our layered security approach combines technology implementation with employee training programs to protect against evolving cyber threats and social engineering attacks.
Business Continuity
Our business continuity planning ensures data protection through managed backups, redundancy systems, and recovery solutions. We implement robust disaster recovery protocols with defined RTO and RPO metrics to minimize business disruption.
Help Desk
We provide tiered help desk support from basic troubleshooting to complex system issues. Our service includes level 1-3 support, help desk management, and customized service packages to meet specific organizational needs.
Consulting Services
Our consulting services help organizations evaluate technology needs and implement effective solutions. We offer hardware/software assessments, technology implementation planning, and strategic IT management guidance for businesses of all sizes.
People
Mark Kuljian
Co-Founder
Co-founder with 15+ years of IT experience, specializing in infrastructure solutions and client-focused technology implementation strategies for business optimization.
Eric Wenger
Co-Founder
Co-founder bringing extensive enterprise IT expertise, focused on security solutions and long-term technology planning to ensure business continuity and protection.
Tommy Brame
Co-Founder
Co-founder with deep technical knowledge in network infrastructure, dedicated to delivering cost-effective IT solutions that align with business objectives and growth strategies.
Questions
What IT services do you offer for Charlotte businesses?
We provide comprehensive IT services including infrastructure management, cybersecurity, business continuity planning, help desk support, and technology consulting tailored to Charlotte-area businesses.
Do you provide emergency IT support services?
Yes, we offer after-hours emergency support services to address critical IT issues outside regular business hours with prompt response times.
How do you handle business data security?
We implement multi-layered security solutions including malware protection, intrusion prevention systems, penetration testing, and employee cybersecurity training programs to protect business data.
What is your approach to IT consulting?
Our consulting approach begins with understanding your business needs, followed by technology assessment, customized solution design, and implementation support to achieve your specific goals.
Do you offer managed IT services?
Yes, we provide managed service plans with fixed billing for ongoing IT maintenance, remote monitoring, and proactive system management to ensure optimal performance.
