At Petra Technologies, we pride ourselves on providing top-notch managed IT services to small to medium-sized businesses in Salem and the surrounding areas. With over 30 years of experience, we have honed our skills in effectively applying solutions and quickly solving current issues. Our team of experts is dedicated to delivering fast, friendly, and highly-responsive outsourced managed IT services that cater to the unique needs of your business.
Our Mission
Our mission is to provide our clients with peace of mind, knowing that their computer networks are secure, protected, and running efficiently. We achieve this by offering a range of services, including managed IT services, data backup and recovery, co-managed IT services, and network security. We take the time to understand what matters most to you and improve your bottom line by being an extension of your team.
Our Approach
At Petra Technologies, we communicate in simple terms, avoiding the use of technical jargon that can be confusing or intimidating. We believe in providing real-time service status, so you're always informed about the status of your service tickets, computer inventory, network security, and assignments. Our team prioritizes our workload to handle the bumps in the road that occur, ensuring that you receive amazingly fast turnaround times.
What Sets Us Apart
We understand that every business is unique, and that's why we take the time to learn about your specific needs and goals. We provide professional and personalized service, working closely with you to improve your bottom line. Our clients rave about our response times, our ability to communicate in simple terms, and our focus on providing real-time service status.
Discover the Petra Technologies Difference
If you're tired of dealing with IT companies that cut corners, overcharge, and fail to protect and secure your computer network, it's time to experience the Petra Technologies difference. Contact us today to learn more about our managed IT services and how we can help your business thrive.
Exceptional Customer Service
The customers rave about the quick and effective resolution of their issues by the team at TTJ. Paul Weaver compliments Jeremy on his prompt response to help requests, advocating that he be retained and promoted ahead of peers. Carrie Keith praises Petra for her experience and integrity, citing her as the perfect choice for small and medium businesses. Wendell Harness marvels at the responsive and helpful customer service, emphasizing the team's ability to save him from numerous cyber threats. Jordan Keck recommends TTJ, highlighting the friendly and skilled staff, who work diligently to ensure smooth operations and comprehensive protection from malware.
Personalized Attention
The reviews highlight the personalized attention and care provided by the team at TTJ. Petra is praised for being thorough yet seamless in her service, addressing small tech issues and alleviating security concerns. Chris and his team are commended for their friendliness, willingness to help, and dedication to ensuring everything runs smoothly behind the scenes. Customers appreciate the attention to detail and the expertise brought to their businesses.
Recommendations
The reviews are overwhelmingly positive, with all customers recommending TTJ to others. They praise the team's exceptional service, expertise, and friendly demeanor, making it easy to resolve issues and stay secure in today's digital landscape.
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