Business Details
19 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Hoover, AL
Founded in 2007, Wilson Computer Support delivers comprehensive technology solutions for businesses and individuals in Birmingham. Our team of seasoned IT professionals specializes in proactive network monitoring, cybersecurity implementation, and 24/7 technical support. We distinguish ourselves through a client-centric approach that combines tailored service packages with guaranteed issue resolution. Our expertise spans managed IT services, VoIP system integration, residential computer repair, and cybersecurity compliance management.With a focus on scalability and preventive maintenance, we employ state-of-the-art monitoring tools to identify and resolve potential issues before they impact operations. Our commitment to technical excellence is matched by our dedication to clear communication, ensuring clients understand complex IT concepts without industry jargon. As an industry leader, we maintain rigorous project management standards while providing cost-effective solutions that align with client budgets and technological needs.
Services
Managed IT Services
Hourly IT Support
Cyber Security
VoIP Services
Residential Repair
Web Design
Data Migration
Details
- Year established: 2007
Highlights and features
- We offer 24x7x365 support with 30-minute emergency response times
- Our one-stop shop handles complete technology infrastructure management
- Security is built into all our services, not sold as an add-on
- We employ seasoned technicians with business-specific IT experience
- Our proactive approach prevents 85% of potential network issues
What people say
Excellent professionalism
Highly recommended
Prompt and knowledgeable
Outstanding support
Knowledgeable and fast
Services
Managed IT Services
Our managed IT services provide continuous network monitoring and maintenance for Birmingham businesses. With 24/7 proactive monitoring, we identify and resolve potential issues before they cause downtime. Our flat-rate pricing includes hardware/software management, cybersecurity compliance, and VoIP system integration. This comprehensive solution ensures businesses maintain optimal IT performance while focusing on core operations.
Cyber Security Services
We deliver comprehensive cybersecurity solutions that protect against external threats and internal vulnerabilities. Our services include security assessments, compliance management for HIPAA/SOC standards, and implementation of multi-layered protection systems. With ransomware and data breaches increasing, our proactive security measures help businesses maintain data integrity and regulatory compliance while minimizing operational risks.
VoIP Services
Our VoIP solutions offer scalable communication systems with advanced features for growing businesses. We provide complete implementation, training, and support for cloud-based phone systems that enable seamless communication across devices. Features include mobile integration, call routing, and conferencing capabilities that enhance business communication efficiency while reducing traditional phone system costs.
Residential Computer Repair
We offer comprehensive residential computer services including onsite repairs, remote support, and data migration. Our technicians handle hardware/software issues, network setup, and device optimization for home users. With flexible service options including drop-off and remote assistance, we help homeowners maintain reliable technology for work and personal use.
Hourly IT Services
Our flexible hourly IT services address specific technology needs without long-term commitments. This includes software training, system troubleshooting, and emergency repairs. We provide transparent pricing with no hidden fees for businesses requiring occasional technical support while maintaining the same high standards of service quality and expertise.
People
Scott Wardlow
CEO
Scott leads our technology strategy with over 15 years of IT management experience. He oversees service delivery and technical operations while maintaining client relationships.
Allan Wilson
Owner
As founder, Allan established our commitment to quality IT services. He focuses on business development and ensuring our team maintains the highest technical standards.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity protection, VoIP systems, and computer repair with 24/7 monitoring and emergency support.
How do you handle cybersecurity threats?
We implement multi-layered security solutions including network monitoring, compliance management, and regular security assessments to prevent breaches.
Do you offer residential computer repair services?
Yes, we provide home computer repair with onsite, remote, and drop-off options for hardware/software issues and network setup.
What makes your IT support different?
Our proactive approach prevents issues before they occur, with guaranteed response times and a team of experienced technicians.
Are you available for emergency IT support?
We offer 24/7 emergency services with 30-minute response times for critical business IT issues.
Do you support VoIP phone systems?
Yes, we install, maintain, and support modern VoIP systems with mobile integration and advanced communication features.
