Empowering Your Digital Life
Our Mission and History
At Real Time Information Services, Inc., we are dedicated to helping small and medium-sized businesses succeed by providing them with reliable and efficient IT solutions. Founded in 1992 by a group of engineers, our company has been serving the Central Valley region of California and beyond for over two decades. Over the years, we have accumulated a wealth of knowledge and expertise in providing computer-related services and support to our clients.
Our Services
We offer a range of services and solutions designed to meet the unique needs of small and medium-sized businesses. Our services are categorized into three main areas: Managed Services, On Demand Services, and Business Continuity and Disaster Recovery.
Managed Services
Our Managed Services include a comprehensive range of IT support and maintenance services, including:
- 24/7 monitoring and maintenance of your network and systems
- Proactive monitoring and patching of security vulnerabilities
- Regular software updates and upgrades
- Ongoing support for all your IT systems and equipment
On Demand Services
Our On Demand Services provide flexible IT support and solutions tailored to your specific needs. These services include:
- IT consulting and implementation
- Cloud computing and virtualization
- Network design and installation
- Cybersecurity assessments and penetration testing
Business Continuity and Disaster Recovery
Our Business Continuity and Disaster Recovery services are designed to minimize downtime and ensure your business can quickly recover from unexpected disruptions. Our services include:
- Business continuity planning and implementation
- Data backup and recovery solutions
- Disaster recovery planning and implementation
Why Choose Us
At Real Time Information Services, Inc., we are committed to providing exceptional IT support and solutions to small and medium-sized businesses. Our team of experts has years of experience and a proven track record of delivering reliable and efficient IT solutions. We are dedicated to helping our clients achieve their goals and succeed in a rapidly changing technology landscape.
What Our Clients Say
At Real Time Information Services, Inc., we take pride in our ability to provide excellent customer service and support. Here is what some of our satisfied clients have to say about our services:
- "Real Time has been our trusted IT partner for over 25 years, providing us with reliable equipment and services to maintain our AMS system, 10+ servers, and 200+ workstations in our 25+ locations."
- "Real Time has been our go-to company for all our IT needs, providing us with expert advice and solutions that have helped us overcome several challenges."
- "I have had the pleasure of working with Real Time and appreciate their ability to work with us in the decision-making process relating to any changes and investments made in our systems."
Get in Touch
If you're looking for a trusted IT partner to help your business succeed, contact us today. We're here to help you work smarter, not harder.
Exceptional Service and Dedication
The reviews of Real-Time highlight the company's exceptional service, dedication, and commitment to its clients. The staff is described as being extremely professional, knowledgeable, and service-oriented, going above and beyond to resolve IT issues. Several reviewers mention the importance of data security and technology in their work, and how Real-Time has been instrumental in providing them with the necessary support.
Clear Communication and Expertise
Many reviewers praise the expert level of service received from technicians such as Brandon, who are able to quickly and efficiently resolve complex IT issues. Clear communication is also emphasized, with technicians taking the time to explain what they are doing and provide guidance on what steps can be taken to prevent similar issues in the future.
Strong Company Culture
The company culture at Real-Time is described as being focused on growth and development, with staff eager to help each other reach their goals. The company treats its clients like family and is always willing to go the extra mile to resolve issues and provide support.
A Disappointing Experience
Unfortunately, not all reviews are positive. One reviewer, Chitika Hemphill, shares a disappointing experience with the company, citing unfair treatment of women employees. Her review highlights the importance of creating a fair and inclusive work environment.
Mixed Experience
Michelle McCoy's review is more neutral, expressing satisfaction with the company's professionalism and helpfulness, but noting that the service received was only satisfactory, not exceptional.
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